Mercedes-Benz of Durham

David Spicer did a great job getting our 3500 Sprinter repaired. Working with our insurance company and always responding to my inquires in a timely manner. We live out of state and David's effort in co repaired. Working with our insurance company and always responding to my inquires in a timely manner. We live out of state and David's effort in coordinating with us long distance, expediting the repairs, which were performed well, based on the performance of the vehicle since I picked it up, made a very difficult situation less so. A sincere thank you to him and the dealership. More

Experienced Good customer service, employees were pleasant to work with pleasant to work with More

Jim Farina went above and beyond to make our buying experience smooth and efficient. From scheduling test drives of multiple cars to pre filling out paperwork Jim makes car buying easy experience smooth and efficient. From scheduling test drives of multiple cars to pre filling out paperwork Jim makes car buying easy More

Friendly staff, meticulously answering questions and providing suggestions. Buying process was so simplified and quick! providing suggestions. Buying process was so simplified and quick! More

All you need to do just stop by a front desk and ask Jim Farina. Satisfaction and the best experience in buying a car guaranteed. Thanks Jim!!!! Farina. Satisfaction and the best experience in buying a car guaranteed. Thanks Jim!!!! More

While I didn’t find a car to purchase at this time, the experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she even met me at work on lunch to test drive a car. Absolutely great customer service! Thank you Maryanne! More

I had the best experience working with Maryann Wrenn. She is so helpful and knowledgeable...she truly cares about her customers! Can't wait to order my car! She is so helpful and knowledgeable...she truly cares about her customers! Can't wait to order my car! More

Best dealership around! Maryanne Wren was my salesperson. She’s AMAZING! Not high pressure worked with me through my multiple questions and never gave up until she found tge car I wanted! S salesperson. She’s AMAZING! Not high pressure worked with me through my multiple questions and never gave up until she found tge car I wanted! She is responsive even calling me back and answering my texts on her day off! Truly the best service. I would highly recommend Mercedes of Durham and Maryanne! Trust me I shop everywhere and drove 3 hours because they are that great! More

This was our second attempt to buy a preowned Mercedes as the first one was unpleasant and had to walk out from the same dealership. This time we we completely awed by the excellent customer service render the first one was unpleasant and had to walk out from the same dealership. This time we we completely awed by the excellent customer service rendered by Maryann Wrenn, the Product Specialist, from Performance Mercedes Benz at Southpoint Durham. She is very knowledgeable, pleasant and has an easygoing personality . We initially decided to back off from the deal, however, it was Maryann’s persistent followup, care and absolute understanding of our situation and constraints which lured us back towards the purchasing of the vehicle. She was totally amazing. Though we were purchasing an old MB, the respect and treatment we received from Maryann was heartwarming. We had such a pleasant experience this time. We will highly recommend Maryann to anyone who wants to be treated right while purchasing a car at Performance Hendrick MB dealership! More

I walked into the dealership to window shop and possibly return but Shout out to Maryann Wrenn for making my experience so smooth and stress free that I drove out with my dream car. Wonderful costumer servi return but Shout out to Maryann Wrenn for making my experience so smooth and stress free that I drove out with my dream car. Wonderful costumer service. She was so patient and helpful. The whole team made the process so easy, I will definitely be back! More