Mercedes-Benz of Durham
Durham, NC
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262 Reviews of Mercedes-Benz of Durham
Jim Farina went above and beyond to make our buying experience smooth and efficient. From scheduling test drives of multiple cars to pre filling out paperwork Jim makes car buying easy experience smooth and efficient. From scheduling test drives of multiple cars to pre filling out paperwork Jim makes car buying easy More
While I didn’t find a car to purchase at this time, the experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she even met me at work on lunch to test drive a car. Absolutely great customer service! Thank you Maryanne! More
I had the best experience working with Maryann Wrenn. She is so helpful and knowledgeable...she truly cares about her customers! Can't wait to order my car! She is so helpful and knowledgeable...she truly cares about her customers! Can't wait to order my car! More
This was our second attempt to buy a preowned Mercedes as the first one was unpleasant and had to walk out from the same dealership. This time we we completely awed by the excellent customer service render the first one was unpleasant and had to walk out from the same dealership. This time we we completely awed by the excellent customer service rendered by Maryann Wrenn, the Product Specialist, from Performance Mercedes Benz at Southpoint Durham. She is very knowledgeable, pleasant and has an easygoing personality . We initially decided to back off from the deal, however, it was Maryann’s persistent followup, care and absolute understanding of our situation and constraints which lured us back towards the purchasing of the vehicle. She was totally amazing. Though we were purchasing an old MB, the respect and treatment we received from Maryann was heartwarming. We had such a pleasant experience this time. We will highly recommend Maryann to anyone who wants to be treated right while purchasing a car at Performance Hendrick MB dealership! More
Best dealership around! Maryanne Wren was my salesperson. She’s AMAZING! Not high pressure worked with me through my multiple questions and never gave up until she found tge car I wanted! S salesperson. She’s AMAZING! Not high pressure worked with me through my multiple questions and never gave up until she found tge car I wanted! She is responsive even calling me back and answering my texts on her day off! Truly the best service. I would highly recommend Mercedes of Durham and Maryanne! Trust me I shop everywhere and drove 3 hours because they are that great! More
I walked into the dealership to window shop and possibly return but Shout out to Maryann Wrenn for making my experience so smooth and stress free that I drove out with my dream car. Wonderful costumer servi return but Shout out to Maryann Wrenn for making my experience so smooth and stress free that I drove out with my dream car. Wonderful costumer service. She was so patient and helpful. The whole team made the process so easy, I will definitely be back! More
Awesome experience with Maryann. She was extremely helpful from the first day I walked into the dealership. She was incredible to work with and I will definitely be looking forward to working with her helpful from the first day I walked into the dealership. She was incredible to work with and I will definitely be looking forward to working with her again in the future! More
MaryAnn Wren is incredible! She was helpful and patient!! She always made sure we were satisfied and happy with the process! We will recommend her always! She always made sure we were satisfied and happy with the process! We will recommend her always! More