Back

Mercedes-Benz of Durham

Durham, NC

5.0
262 Reviews

110 Kentington Drive

Durham, NC

27713

Directions

By Type

262 Reviews of Mercedes-Benz of Durham

June 28, 2021

Friendly staff, meticulously answering questions and providing suggestions. Buying process was so simplified and quick! More

by Haarish Sokkar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Farina
Jun 29, 2021 -

Mercedes-Benz of Durham responded

Haarish Sokkar, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for the great review!

June 28, 2021

All you need to do just stop by a front desk and ask Jim Farina. Satisfaction and the best experience in buying a car guaranteed. Thanks Jim!!!! More

by Eugene K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Farina
Jul 06, 2021 -

Mercedes-Benz of Durham responded

Eugene K, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2021

Jim Farina went above and beyond to make our buying experience smooth and efficient. From scheduling test drives of multiple cars to pre filling out paperwork Jim makes car buying easy More

by Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Farina
Jul 06, 2021 -

Mercedes-Benz of Durham responded

Neal, thank you for sharing your positive experience! We hope you have a great day!

June 20, 2021

While I didn’t find a car to purchase at this time, the experience I had with Maryann was top notch. She took great care to ensure I was able to try many vehicles for comparison. For my convenience , she More

by Robin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mayanne
Jun 23, 2021 -

Mercedes-Benz of Durham responded

Robin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2021

I had the best experience working with Maryann Wrenn. She is so helpful and knowledgeable...she truly cares about her customers! Can't wait to order my car! More

by cssobx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Wren
Jun 23, 2021 -

Mercedes-Benz of Durham responded

Cssobx, we're happy to hear you had such a positive experience with Maryann! We hope you have a great day!

June 19, 2021

This was our second attempt to buy a preowned Mercedes as the first one was unpleasant and had to walk out from the same dealership. This time we we completely awed by the excellent customer service render More

by BHAVANI VELU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Jun 23, 2021 -

Mercedes-Benz of Durham responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2021

Best dealership around! Maryanne Wren was my salesperson. She’s AMAZING! Not high pressure worked with me through my multiple questions and never gave up until she found tge car I wanted! S More

by Debmig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Wren
Jun 23, 2021 -

Mercedes-Benz of Durham responded

Debmig, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! Have an amazing day!

June 07, 2021

I walked into the dealership to window shop and possibly return but Shout out to Maryann Wrenn for making my experience so smooth and stress free that I drove out with my dream car. Wonderful costumer servi More

by Ateisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Jun 08, 2021 -

Mercedes-Benz of Durham responded

Ateisha, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Durham. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 30, 2021

Awesome experience with Maryann. She was extremely helpful from the first day I walked into the dealership. She was incredible to work with and I will definitely be looking forward to working with her More

by jasondrogers10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Jun 01, 2021 -

Mercedes-Benz of Durham responded

Jasondrogers10, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2021

MaryAnn Wren is incredible! She was helpful and patient!! She always made sure we were satisfied and happy with the process! We will recommend her always! More

by Mscass55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MaryAnn Wren
Jun 01, 2021 -

Mercedes-Benz of Durham responded

Mscass55, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for the great review!

...
8
...