Back

Mercedes-Benz of Durham

Durham, NC

5.0
262 Reviews

110 Kentington Drive

Durham, NC

27713

Directions

By Type

262 Reviews of Mercedes-Benz of Durham

May 08, 2022

Grest service. Seth is a great communicator who focussed on my needs. I got great explanations and a video of my car inspection. Easy online way to pay too. More

by Smajuru
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Seth
May 11, 2022 -

Mercedes-Benz of Durham responded

Smajuru, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2022

Friendly welcoming dealership. I bought my vehicle here. They gave me a good deal then. The salesman’s were helpful during the process More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucious Taylor and Jim Farina
Apr 19, 2022 -

Mercedes-Benz of Durham responded

Hi Jim, thank you so much for your positive comments about Mercedes-Benz of Durham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

Excellent service dept. friendly staff. Nice clean dealership. Reasonable prices. A great place to bring older cars like mine; 2006 R500! More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya
Apr 03, 2022 -

Mercedes-Benz of Durham responded

Mickey, thank you for sharing your positive experience! We look forward to your next visit! Take care!

March 17, 2022

They are always extremely professional and knowledgeable. I appreciate the time they take to follow up and keep me posted on where my car is in the process. More

by jacquelineshaw00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Overstreet
Mar 24, 2022 -

Mercedes-Benz of Durham responded

Hi Jacquelineshaw00! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

March 14, 2022

Excellent service, professional staff and beautiful facility. Service work has never been easier or more customer focused. More

by Mkearney4014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya
Mar 18, 2022 -

Mercedes-Benz of Durham responded

Mkearney4014, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Durham! We can't wait to see you again, have a great day.

February 22, 2022

Great service team! Always let’s you know what’s going on with your car and responds in a professional manner! More

by Prez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rollins
Feb 24, 2022 -

Mercedes-Benz of Durham responded

Prez, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Durham!

February 08, 2022

Excellent A Service. Completed within time promised. No more to say. No more to say. More

by Jg6206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
fghh
Feb 10, 2022 -

Mercedes-Benz of Durham responded

Jg6206, thank you so much for your high rating! We look forward to your next visit! Take care!

January 27, 2022

Always a great experience at Hendricks Mercedes.I mostly Always a great experience at Hendricks Mercedes. I mostly deal with Seth, he’s always very helpful and makes the process of getting serviced easy as More

by niccochris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Feb 02, 2022 -

Mercedes-Benz of Durham responded

Niccochris, we're so glad that we were able to go above and beyond your expectations! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

January 19, 2022

Very Friendly's, Profesional people, I like the costumer service attention. I recommend other people great job thank you guys More

by Pedro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Jan 21, 2022 -

Mercedes-Benz of Durham responded

Pedro, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Durham

January 18, 2022

My wife and I have been taking our Mercedes Benz vehicles to Mercedes Benz of Durham since moving to NC. We are much closer to two other MB dealerships but prefer the personal attention we get from the folks More

by jeffreyshaw00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Overstreet, Cameron Johnson
Jan 21, 2022 -

Mercedes-Benz of Durham responded

Jeffreyshaw00, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
5
...