Mercedes-Benz of Durham

Cam at the front desk was really polite and very efficient with assisting us today efficient with assisting us today More

Cam R. was the first person that I encountered when I came in and he greeted me with a smile and was very kind. I would definitely recommend this dealershi was the first person that I encountered when I came in and he greeted me with a smile and was very kind. I would definitely recommend this dealership. More

I had my annual A service due for maintenance and at the last minute I contacted my rep Antonio Minor and he was totally great. He set me up with an appointment and I enjoyed my experience with Mercedes of last minute I contacted my rep Antonio Minor and he was totally great. He set me up with an appointment and I enjoyed my experience with Mercedes of Durham. Antonio always treat me with respect. The mechanics are good too. He also saw me outside trying to put on some wipers and insisted on doing it for me. He’s fantastic!! More

Super friendly staff, I felt very welcomed upon entering by the front desk ladies. One was redhead and the other had long black hair (didn't catch their names). The sales people where also nice, answered al by the front desk ladies. One was redhead and the other had long black hair (didn't catch their names). The sales people where also nice, answered all my questions about the GLC I was looking at. 10/10 recommend if you want a good experience and friendly staff. More

All I can say it 2 thumbs up! !! I had an AMAZING experience purchasing my Benz. Dusty exemplified excellence and was on point for every aspect and detail of my purchase.... Josh w !! I had an AMAZING experience purchasing my Benz. Dusty exemplified excellence and was on point for every aspect and detail of my purchase.... Josh was very thorough in pointing out details ie; maintenance packages, pricing etc. I personally want to Thank you so much for your outstanding service & professional excellence throughout this entire process! God bless you!!! More

The Service Manger and Service Advisor Respects my dignity and humanity as a human being. dignity and humanity as a human being. More

Fantastic, personal, professional service from Chris Macintosh and technician Doug. Forever my go-to guys! Emergency service, I required new battery, called and they were waiting for me. Repair compl Macintosh and technician Doug. Forever my go-to guys! Emergency service, I required new battery, called and they were waiting for me. Repair complete, was escorted to my vehicle, What valet service! Thank you for making my day! Mary C-Services done on 08/11/23 More

ISAAC IS THE BEST! !! I’m still so happy about my new car!! Thanks Isaac! !! I’m still so happy about my new car!! Thanks Isaac! More

Issac was amazing. He was locked from the beginning to the end. He help feel comfortable. He was locked from the beginning to the end. He help feel comfortable. More

Excellent service department. Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside Mr. Nick saved the day. He is an exceptional Product Concierge. I called in a panic because I could not disengage the parking brake, and the outside temperature was registering 101 degrees. Mr. Nick was able to walk me through troubleshooting to release the brake. It is reassuring to have access to such knowledgeable and professional service. More