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Mercedes-Benz of Durham

Durham, NC

5.0
262 Reviews

110 Kentington Drive

Durham, NC

27713

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262 Reviews of Mercedes-Benz of Durham

October 28, 2020

Good to work with. John Hall takes care of his customers with profession and needs. Always at a customers needs at time of car drop off for service. More

by Pamela wall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hall
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Pamela Wall, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2020

Maryann Wren is excellent. Request her by name when you are looking for your next MB. The CLS is amazing. Can't say enough about her help. Made sure I got exactly what I wanted. Smooth transaction all arou More

by TK
Recommend Dealer
Yes
Employees Worked With
Maryann Wren
Oct 30, 2020 -

Mercedes-Benz of Durham responded

TK, we're happy to hear you had such a positive experience with our team! If there's anything further we can do for you, we are happy to help!

October 26, 2020

Always very.professional and outstanding service when coming to my auto. When unknown issue comes up with my auto John will always call first and inform me of the issue and price of the issue before any More

by Otis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hall
Oct 30, 2020 -

Mercedes-Benz of Durham responded

Otis, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2020

Jim at Mercedes-Benz of Durham was wonderful to help me, I really appreciate his knowledge and guidance. He made it a smooth and pleasant transaction! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Farina
Oct 30, 2020 -

Mercedes-Benz of Durham responded

Hello Jay, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

October 24, 2020

This by far was the easiest and best experience I've ever had buying a car. My product specialist James Farina was great. He was attentive, patient and went above and beyond to provide me with the best cus More

by SoLovely39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Farina
Oct 30, 2020 -

Mercedes-Benz of Durham responded

Hi Solovely39! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 21, 2020

When I stop by Mercedes Benz of Durham last Sat. I saw When I stop by Mercedes Benz of Durham last Sat. I saw The beautiful car caught my eye and I fell in love with the car. I ask My Sales Adviser Jon C More

by jhcho45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Choi
Oct 30, 2020 -

Mercedes-Benz of Durham responded

Jhcho45, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Durham!

October 17, 2020

I used to have my car serviced at another dealership but changed to the Durham Location. Seth was great! Besides communication normal updates He actually contacted me on his day off to give me an update for More

by Mary Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Oct 24, 2020 -

Mercedes-Benz of Durham responded

Mary Kelly, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2020

They did a great job of keeping me informed about my service issues. Fast and courteous service. I will use them again when the need arises. More

by RE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth, jj
October 11, 2020

Purchasing my Mercedes was a breeze here! My salesman Jon C. went above and beyond to answer all of my questions and prepare all possible paperwork before I even arrived at the dealership, making the whole p More

by Alyandrews2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Choi
October 11, 2020

Mercedes Benz of Durham is conveniently located and thoughtfully designed. Friendly accommodating and a customer focused staff. Appealing and welcoming environment. Browsing the showroom is a delight. More

by JimmyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn, Sarah Bailey, Moose and Jacob
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