Mercedes-Benz of Durham

Car shopping can be a bit overwhelming, especially in the middle of a pandemic. I went to a few other dealerships before stepping foot at Mercedes-Benz of Durham, but as soon as I arrived I was greeted by L middle of a pandemic. I went to a few other dealerships before stepping foot at Mercedes-Benz of Durham, but as soon as I arrived I was greeted by Lauren Husketh and she took away the overwhelming aspect of car shopping. Lauren was absolutely AMAZING! I honestly can't say enough about how great she was. Impeccable customer service, I never felt like I was being sold. The whole experience with Lauren was like talking to a close friend. If you are in the market for a Mercedes-Benz and want a wonderful shopping experience reach out to Lauren Husketh, you won't regret it! More

Good to work with. John Hall takes care of his customers with profession and needs. Always at a customers needs at time of car drop off for service. with profession and needs. Always at a customers needs at time of car drop off for service. More

Maryann Wren is excellent. Request her by name when you are looking for your next MB. The CLS is amazing. Can't say enough about her help. Made sure I got exactly what I wanted. Smooth transaction all arou are looking for your next MB. The CLS is amazing. Can't say enough about her help. Made sure I got exactly what I wanted. Smooth transaction all around. No slight of hands games you may have dealt with at other dealerships. Worth the trip to Durham. More

Always very.professional and outstanding service when coming to my auto. When unknown issue comes up with my auto John will always call first and inform me of the issue and price of the issue before any coming to my auto. When unknown issue comes up with my auto John will always call first and inform me of the issue and price of the issue before any work is performed. More

This by far was the easiest and best experience I've ever had buying a car. My product specialist James Farina was great. He was attentive, patient and went above and beyond to provide me with the best cus had buying a car. My product specialist James Farina was great. He was attentive, patient and went above and beyond to provide me with the best customer service. I want to thank Jim and the entire team at Mercedes-Benz of Durham for a wonderful car buying experience. More

Jim at Mercedes-Benz of Durham was wonderful to help me, I really appreciate his knowledge and guidance. He made it a smooth and pleasant transaction! I really appreciate his knowledge and guidance. He made it a smooth and pleasant transaction! More

When I stop by Mercedes Benz of Durham last Sat. I saw When I stop by Mercedes Benz of Durham last Sat. I saw The beautiful car caught my eye and I fell in love with the car. I ask My Sales Adviser Jon C When I stop by Mercedes Benz of Durham last Sat. I saw The beautiful car caught my eye and I fell in love with the car. I ask My Sales Adviser Jon Choi about the car. He answered all my questions and concerns that I have with trade.. He called me on Monday to see what can he do to help move forward I told him all have to make sense for me to get the car. He shows me how everything up to penny that works for me. I told him I will take the car. send did all the process over the phone and it took me about an hour at the Dealer. The best car buying experience ever. Thank you Jon. If you ever need the best advice and best sales adviser go see Jon Choi at Mercedes Benz of Durham. More

I used to have my car serviced at another dealership but changed to the Durham Location. Seth was great! Besides communication normal updates He actually contacted me on his day off to give me an update for changed to the Durham Location. Seth was great! Besides communication normal updates He actually contacted me on his day off to give me an update for picking up my car. More