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Mercedes-Benz of Durham

Durham, NC

5.0
262 Reviews

110 Kentington Drive

Durham, NC

27713

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262 Reviews of Mercedes-Benz of Durham

November 27, 2020

Maryann was pleasant to work with. She answered all questions and made everything worth the 7 hour drive thank you so much for your help More

by ahampton978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 29, 2020 -

Mercedes-Benz of Durham responded

Hi Ahampton978, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

November 27, 2020

Lauren and Jim were great. Lauren made sureI understood everything about the features in my new vehicle and everyone was great about following up with me and making sure I was satisfied with my purchase. More

by tracyandrews9372
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren and Jim
Nov 29, 2020 -

Mercedes-Benz of Durham responded

Tracyandrews9372, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 27, 2020

Great experience and service by Jon Choi. They were transparent about pricing and worked with me to make it a very good deal. Highly recommended if you are in for a Benz. More

by Manas2025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Choi
Nov 29, 2020 -

Mercedes-Benz of Durham responded

Manas2025, we really appreciate your feedback! We're looking forward to your next visit with us!

November 25, 2020

I was fortunate enough to work directly with Maryann Wrenn who was incredibly professional, warm and very knowledgeable. I never felt pressured to make a purchase but rather felt more that she was there More

by Brittain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 28, 2020 -

Mercedes-Benz of Durham responded

Brittain, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

November 24, 2020

a no nonsense and pleasant experience! Didn't try to sale me stuff I didn't need! Our saleswoman was the best and took care of us at every step! Thank you maryann! More

by a.hampton909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann wren
Nov 25, 2020 -

Mercedes-Benz of Durham responded

Hi A.hampton909, thank you for taking the time to leave a review for us at Mercedes-Benz of Durham. We're happy we could meet your expectations! We hope to see you soon!

November 12, 2020

Shopping for a car at this dealership was a first class experience and Maryann Wrenn was the reason why. Maryann was very helpful in answering all my questions and was very knowledgeable about the C63s I b More

by Dana McClendon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 13, 2020 -

Mercedes-Benz of Durham responded

Dana Mcclendon, we are glad we could help! We do hope we can be of assistance in the future. Take care!

November 10, 2020

Maryann Wrenn was my specialist and provided stellar customer service during my recent car purchase. She was very pleasant and professional. Will purchase here again! More

by TPhil2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 13, 2020 -

Mercedes-Benz of Durham responded

Tphil2020, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Durham. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Durham

October 30, 2020

Chris was awesome...Everything was done on time and as Chris was awesome... Everything was done on time and as promised... Overall A++++ Hope this continues as I expect it would... I’ve now used More

by davisgregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Davisgregg, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2020

My son and I came in to see a specific car we found on-line. All of the sales people were in a training meeting, so Maryann stepped in and took great care of us! She was very knowledgable about the ca More

by krstelmok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Krstelmok, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 28, 2020

Car shopping can be a bit overwhelming, especially in the middle of a pandemic. I went to a few other dealerships before stepping foot at Mercedes-Benz of Durham, but as soon as I arrived I was greeted by L More

by Alma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Husketh
Nov 05, 2020 -

Mercedes-Benz of Durham responded

Alma, it's experiences like yours that really keep us motivated! Thanks for taking the time to leave a review. Have a great day!

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