Mercedes-Benz of Durham

Great experience with the dealership! They were respectful of my concern with the pandemic and transported the vehicle to my residence. My salesman,Lucius, was excellent. respectful of my concern with the pandemic and transported the vehicle to my residence. My salesman,Lucius, was excellent. More

Two weeks ago, I leased a vehicle from Mercedes of Durham. Maryann was my salesperson & Brett was the Portfolio Manager. Had never heard of Brett’s position/title, but after meeting and dealing with Durham. Maryann was my salesperson & Brett was the Portfolio Manager. Had never heard of Brett’s position/title, but after meeting and dealing with him along with Maryann, I can truly say that I am glad there there is a Bret & a Portfolia Manager. Maryann was a great listener, professional, patient, informative & professional. Bret also embodied those same qualities. My niece needed a new vehicle & I immediately referred her to work with Maryann & Brett. She is now picking up her new Benz from Mercedes Durham in 2 days. Tens, 10’s, 10’s, 10’s rating in all areas for Maryann & for Bret. Thank God for them being there to walk folks through buying/leasing process with such care.They are both top notch representatives of Mercedes of Durham, who exceed a 10 rating. Thank you Bret & Maryann.☮️ Sherry More

Excellent service! My first experience with them was more than I anticipated. Seth was knowledgeable and helped walk me through my service process and loaner vehicle. than I anticipated. Seth was knowledgeable and helped walk me through my service process and loaner vehicle. More

MaryAnn Wrenn is absolutely amazing and provides exceptional customer service. I highly recommended asking for her if you want a great sales experience. She is excellent! exceptional customer service. I highly recommended asking for her if you want a great sales experience. She is excellent! More

Maryann is a courteous and very effective product specialist at the Durham dealer who helped advise me on what model to choose that meets my needs and is best value. Excellent after sales follow up a specialist at the Durham dealer who helped advise me on what model to choose that meets my needs and is best value. Excellent after sales follow up and assistance. More

Maryann Wrenn is excellent. She was professional and available to us throughout the entire process. We had many questions and she was very patient and knowledgeable. She was proactive in making sure tha available to us throughout the entire process. We had many questions and she was very patient and knowledgeable. She was proactive in making sure that we were satisfied and received great service. She made things so easy. The friendly and helpful staff make us feel very comfortable each time we come in. After shopping around the area, I can say this was the most pleasant car buying experience we have had. Highly recommend Maryann Wrenn and the Mercedes Benz of Durham team. More

After getting into a terrible accident with my family and totaling our car, the last project I wanted to deal with was buying a new car. Maryann Wrenn made the whole process very simple and the best car buy totaling our car, the last project I wanted to deal with was buying a new car. Maryann Wrenn made the whole process very simple and the best car buying experience I've ever had. Not only was she very thorough in responses to my questions, but made sure that the dealership took care of some minor issues with the car once they received it from another dealership. My family is very happy with the new vehicle and I can enthusiastically say to go to this dealership for any needs you may have. More

Great team. Terrific service department. Highly recommend Hendricks of Durham. Have been using Hendricks for years and have always been satisfied with sales and service departments. Hendricks of Durham. Have been using Hendricks for years and have always been satisfied with sales and service departments. More

After having a less than pleasurable experience with another sales associate at this dealership, I researched reviews and specifically requested to work with Maryann Wrenn. She was very personable, atte another sales associate at this dealership, I researched reviews and specifically requested to work with Maryann Wrenn. She was very personable, attentive, listened to all my concerns, and genuinely wanted to make sure I was happy in my new vehicle. We had a lot of fun on our test drives. Maryann was very patient as we test drove three different models, and nitpicked at everything until we found the right one. Ryan Gury sweetened the deal even further with an offer on a fully loaded GLC 300 that I couldn't refuse. I absolutely LOVE my new car, and am looking forward to working with Maryann again in the future. Thanks again Maryann!!! More

This is my second time leasing a vehicle from Mercedes-Benz of Durham and I have to say that it was a great experience just like the first time. Maryann was so professional, helpful and knowledge Mercedes-Benz of Durham and I have to say that it was a great experience just like the first time. Maryann was so professional, helpful and knowledgeable and made the process very smooth and enjoyable. More