Back

Mercedes-Benz of Durham

Durham, NC

5.0
262 Reviews

110 Kentington Drive

Durham, NC

27713

Directions

By Type

262 Reviews of Mercedes-Benz of Durham

February 12, 2021

Amazing dealership, where the representatives ensure that you're taken care of. Make sure to ask for Maryann Wrenn. She'll make sure that you have a really great experience, are aware of all the details abou More

by Gaurav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn
Feb 15, 2021 -

Mercedes-Benz of Durham responded

Gaurav, we are so pleased you enjoyed your visit to Mercedes-Benz of Durham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

We recently purchased a pre-owned Mercedes and we had an amazing experience with Maryann. She patiently answered all of our questions and went the extra mile to make us happy customers. In addition to the g More

by bdc001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann Wrenn & Kyle Phillips
Feb 10, 2021 -

Mercedes-Benz of Durham responded

Bdc001, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2021

Always great service, thoughtful help and recommendations, and waiting room. I would like to especially thanks Seth in service who always goes out of his way to help and fix issues. For a b More

by docmd1-ichi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Williford
Feb 08, 2021 -

Mercedes-Benz of Durham responded

Docmd1-ichi, we are so happy to read such a great review about Mercedes-Benz of Durham! If you have any further questions, please don't hesitate to reach out!

February 01, 2021

Excellent customer service, less wait time. Approachable staff.follows COVID guidelines I am really happy with the staff Nd continue to look forward to going back there. More

by Noobish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth williford
Feb 03, 2021 -

Mercedes-Benz of Durham responded

Hi Noobish, thank you so much for your positive comments about Mercedes-Benz of Durham! We hope to see you soon!

January 28, 2021

Kris has always gone above and beyond with his customer service. He is the reason we continue to use this Mercedes Benz dealership. Thank you for taking care of us and all our Mercedes, Kris! More

by jaydeleonpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Kauserud
Jan 29, 2021 -

Mercedes-Benz of Durham responded

Jaydeleonpt, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

January 27, 2021

I loved working with Maryann! She really went above and beyond to make sure I was happy with my new GLA!! She was very patient and knowledgeable. I had an enjoyable experience working with Maryann!!! More

by Alston9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryann
Jan 28, 2021 -

Mercedes-Benz of Durham responded

Alston9, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Durham. We hope to see you soon!

January 21, 2021

Josh was great to work with and very helpful. Our purchase was fairly easy. Happy with purchase and will refer friends to Josh when we can. More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh S
Jan 24, 2021 -

Mercedes-Benz of Durham responded

Manny, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Durham. Thank you for taking the time to leave a review. Have a great day.

January 20, 2021

I waited 1 hrs to get a loaner vehicle for a scheduled recall service. The reason giving for the delay was because someone had previously wrecked the loaner.The loaner they gave me, had a low tire warnin More

by William
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jan 21, 2021 -

Mercedes-Benz of Durham responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Noor Nasser at 919-354-7735 at your earliest convenience. I look forward to hearing from you. Have a great day.

January 19, 2021

Great experience at this dealership! Would highly recommend purchasing your new vehicle from here. Lauren was amazing and walked me through the entire selection that I wished to consider. She was f More

by SusanNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Husketh
Jan 20, 2021 -

Mercedes-Benz of Durham responded

Susannc, we are so happy to read such a great review about Mercedes-Benz of Durham! We're looking forward to your next visit with us! Have a great day!

January 15, 2021

I recently brought a new car from MaryAnn. Her customer service skills was excellent! She explained the entire process and was very knowledgeable. I had several questions prior to purchasing the car and sh More

by Latoya D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 18, 2021 -

Mercedes-Benz of Durham responded

Latoya D, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

...
11
...