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Mercedes-Benz of Columbus
Columbus, GA
1,530 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,530 reviews
March 19, 2024
Everyone is always a pleasure when getting our car serviced. Communication is always so easy. serviced. Communication is always so easy. More
by FLOYD.LEIGHANNE
Verified Customer
March 18, 2024
And enjoyed riding with Mike and MB picking up the car bah bah bah and bah bah bah and More
by ROGERFARQUE
March 16, 2024
The dealership is always courteous and polite when I come for service. They always have smiles on their faces which makes for a very comfortable stay. for service. They always have smiles on their faces which makes for a very comfortable stay. More
by james-larry
Employees Worked With
March 15, 2024
Ernest was an Amazing Salesman and I definitely would do business with him again. Patience....He listened and delivered excellent customer service even on the follow up. business with him again. Patience....He listened and delivered excellent customer service even on the follow up. More
by Thomas D Chatman II
March 14, 2024
Unresponsive sales adviser. Do not respond to questions asked later after buying. I bought a Mercedes EQS SUV. I was expecting a Mobile flex charger in the car for home charging Do not respond to questions asked later after buying. I bought a Mercedes EQS SUV. I was expecting a Mobile flex charger in the car for home charging. I asked him that ask your manager, if it comes with it or not or you will provide one. He never responded. More
by Rahul Kumar
Employees Worked With
March 13, 2024
Always a great experience. Customer service like non other. Will be back for service. Thank uou Customer service like non other. Will be back for service. Thank uou More
by THOMPSONVAL6
Employees Worked With
March 12, 2024
Had a part replaced on my car, left the dealership and had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that he had a problem with his computer last week. This is the second time that I have had to return to the service department because the problem was not corrected. I had waited at least 5 weeks for the part to come in. Love Rchelle and Hailey!!! I am just not used to having things corrected the first time. More
by PAT45
March 12, 2024
Always my go to Mercedes dealership! So nice and attentive to all my needs! Thanks guys! So nice and attentive to all my needs! Thanks guys! More
by raevenfinch
Employees Worked With
March 11, 2024
The best service experience and department I have ever used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far exceeded the place I have used in the past ( Montgomery). Great experience from the first phone call until I drove off the lot. Thank you for a great maintenance visit. More
by Vera Scott
Employees Worked With
March 08, 2024
Service was great. Everyone is always very friendly and service is always performed in a timely manner Everyone is always very friendly and service is always performed in a timely manner More
by SPUD0
Employees Worked With
