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Mercedes-Benz of Columbus
Columbus, GA
1,516 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,516 reviews
December 04, 2024
Great customer service, very knowledgeable and friendly stall always willing to go the extra mile. stall always willing to go the extra mile. More
by aminnigan
Verified CustomerEmployees Worked With
December 04, 2024
Great by the service department. Love my Service Advisor Rachelle Pennington. Can’t buy a vehicle here they do great work on my S-Class 580 Love my Service Advisor Rachelle Pennington. Can’t buy a vehicle here they do great work on my S-Class 580 More
by ecamacho
Employees Worked With
December 02, 2024
Scheduled an appointment on November 5 to drop the van off on the 27th dropped it off on the 27th supposed to pick it up on the 29th only to find out no one ever ordered my tires and had them there so the off on the 27th dropped it off on the 27th supposed to pick it up on the 29th only to find out no one ever ordered my tires and had them there so they could do the job Had to pick up my van on Saturday with no tires and brakes done More
by JOEY.GEORGE914
Employees Worked With
December 01, 2024
They were able to get me in quickly and the actual service was quick, too! service was quick, too! More
by kbgerst
Employees Worked With
November 29, 2024
Malcolm Waller provided an exceptional level of customer service. He was able to locate the exact vehicle that I was interested in purchasing. Malcolm worked with his sales manager and finance team to ens service. He was able to locate the exact vehicle that I was interested in purchasing. Malcolm worked with his sales manager and finance team to ensure that everything went smoothly and no time wasted. I would highly recommend purchasing a Mercedes from this young man. More
by lutherrutledge
Employees Worked With
November 27, 2024
LAUREN PROVIDED OUTSTANDING SERVICES; She deserves more than a five star. To receive such great services in this era is so refreshing. I am and will continue to be a returning customer!! Thank you All. than a five star. To receive such great services in this era is so refreshing. I am and will continue to be a returning customer!! Thank you All. More
by Brown123
Employees Worked With
November 26, 2024
Lauren was excellent. She kept me informed throughout the process of getting repairs approved through service contract. Car was ready earlier than expected. She kept me informed throughout the process of getting repairs approved through service contract. Car was ready earlier than expected. More
by samuel.currie63
Employees Worked With
November 20, 2024
The best thing at Mercedes Benz of Columbus is the Service Advisor Rachelle Pennington, she’s great. Service Advisor Rachelle Pennington, she’s great. More
by ecamacho
Employees Worked With
November 18, 2024
I have not had such great customer service in over 10 years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's worth my 90 minute drive. Thank you for taking good care of my C300 More
by 4urhomeservice
November 13, 2024
Lauren was proactive in communicating my vehicle's progress. Their service department is top-notch. progress. Their service department is top-notch. More
by FREDERICK.NEUBERT
Employees Worked With
