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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,572 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,572 reviews

April 09, 2025

Joshua was great! ! Took his time and got us in the right vehicle. Awesome work!! More

by smittyj23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2025

Rachelle and the service team are rockstars! The service was seamless and completed in a timely manner. More

by NBJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2025

Professional and very pleased with the dealership. Very friendly and helpful and I would recommend this dealership for anyone interested in a Mercedes More

by DONNA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 05, 2025

I didn’t get any surprises. Everyone was very professional and friendly at the dealership. More

by REZEKIEL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear our team was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

April 02, 2025

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle More

by olivia1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Jason and Haley were able to make your service experience seamless and convenient. We appreciate your kind words and look forward to serving you again in the future!

April 02, 2025

No pressure at all to buy, stayed late to work around my calendar. Very friendly and willing to go the extra mile. More

by ranger25003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear our team was able to accommodate your schedule and provide a no-pressure, friendly experience. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 27, 2025

It took a lot longer than expected, but thorough inspection! Their shuttle service was great. Other staff members were also very friendly. Great service with great staff! More

by sosimdubu
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We hope to serve you again in the future!

March 26, 2025

Very thorough and helpful ! I appreciate Haleys patience while I went over questions on being a new Mercedes-Benz owner. More

by tillerylauraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Haley was able to assist you with patience and thoroughness as you navigated being a new Mercedes-Benz owner. We appreciate you choosing us and look forward to the opportunity to help in the future!

Mar 28, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Brittany, Malcolm, and Debbie are all excellent at their jobs. We appreciate your feedback and look forward to serving you again in the future!

March 24, 2025

Everyone who assisted me was professional, quick and helpful from start to finish even during that lunch time on a Friday . More

by bjomein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailey Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was professional, quick, and helpful throughout your visit, even during lunchtime on a Friday. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 23, 2025

Malcolm is a top notch professional. He made the process for the purchase stress free with the knowledge of the features of the vihicles that he was able to share. My trust level increa More

by msjavelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Malcolm provided you with a stress-free purchasing experience and shared his knowledge of the vehicles. It's wonderful to know that his professionalism and dedication helped you make a confident decision. We agree, Malcolm is indeed an asset to our team. We appreciate your business and look forward to serving you again in the future!

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