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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,637 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,637 reviews

October 16, 2025

Rachelle is very knowledgeable and worked to inform me of needed repairs - as well as getting me familiar with a car that is new to me. More

by psumners
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear Rachelle was able to make your experience a great one by informing you of the needed repairs and helping you get familiar with your new car. We appreciate you choosing us and look forward to the opportunity to help in the future!

October 08, 2025

Just bought my second car with Josh. He is always professional and answers all my questions. It's always great working with him. More

by pellegrinokm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Josh was able to make your car buying experience a great one. We appreciate you choosing us again and look forward to the opportunity to help in the future.

September 30, 2025

I had a great experience at Mercedes-Benz of Columbus! The entire process was fast and efficient. A big shoutout to Evelyn, she truly made the difference. She took her time, answered all my questions, and More

by bailey_toniqua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Mercedes-Benz of Columbus responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Mercedes-Benz of Columbus and that Evelyn played such a pivotal role in ensuring your satisfaction. Her dedication to providing excellent customer service and her attention to detail truly make a difference. We're glad the process was smooth and enjoyable for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Mercedes-Benz of Columbus!

September 26, 2025

I cannot say enough good things about MB of Columbus. They picked up my vehicle exactly on time, left me with a new 2026 loaner vehicle, completed the scheduled work and returned my vehicle shiny and cle More

by suerachlin36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your exceptional experience with Mercedes-Benz of Columbus! We're delighted to hear that our team provided you with timely and convenient service, making the process seamless by picking up your vehicle and providing a new 2026 loaner. It's great to know that your vehicle was returned to you shiny and clean, and that our service has made a positive impact on your experience. We strive to make vehicle maintenance as hassle-free as possible, and we're glad to hear we achieved that for you. If you need any further assistance, please feel free to reach out. Safe travels!

September 26, 2025

The Service Department Was Really Good With Customer Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well More

by zx12turbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailey Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Rusell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your kind words and look forward to serving you again in the future!

September 26, 2025

Rachelle was a delight to work with she made my experience effortless ! I had a SVC B done along with 2 new tires and windshield wipers! Dropped my car off first thing in the morning and it was rea More

by alavoie1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Rachelle made your service visit effortless and that you were pleased with the efficiency of the process. It's great to know that your SVC B, along with the new tires and windshield wipers, were completed to your satisfaction and ready by 3pm. We appreciate your trust in Mercedes-Benz of Columbus for your car needs. If there's anything else we can assist you with, please don't hesitate to reach out. Safe driving!

September 11, 2025

Earnest was very helpful and patient while I looked at many cars before making my final decision. More

by AUBURNWIRTH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear you're enjoying the vehicle and that Earnest was able to welcome you to our family!

September 11, 2025

Excellent staff and service. They treat you well and get the job done on time. More

by fksyed79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailey Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy!

September 10, 2025

We traveled from Michigan for our purchase, and Josh made the entire process smooth. He was courteous, professional, and straightforward with me the whole time. Having spent several years selling cars myself More

by msm2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're grateful to have customers who are so thoughtful and kind. We appreciate you choosing us and look forward to the opportunity to help in the future!

September 08, 2025

Everything went nice and smooth from check in to check out. I didn’t have any issues More

by teeshundab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear everything went nice and smooth from check-in to check-out. We appreciate you choosing us and look forward to the opportunity to help in the future!

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