Mercedes-Benz of Boston - Service Center
Somerville, MA
765 Reviews of Mercedes-Benz of Boston - Service Center
Jimmy provides great service. He’s helpful, friendly and very informative and works to make the servicing your vehicle easy. He’s helpful, friendly and very informative and works to make the servicing your vehicle easy. More
Patrick's Titshaw makes all the difference it is and the reason why love this dealer reason why love this dealer More
Mercedes Benz of. Boston is top rate. I always receive excellent service! Patrick T is my advisor, and he’s the best! Boston is top rate. I always receive excellent service! Patrick T is my advisor, and he’s the best! More
This is by far the best dealership. They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reas They always address the problems, let me know what’s happening and my car is always washed and clean when I pick it up. Jimmy (service) is the reason I keep buying cars at this dealership. More
Patrick, service representative was very helpful. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. He handled a lot of warranty and loaner car logistics. Very good at explaining and implementing service. More
Great dealership-very customer focused and honest-like Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively t Herb Chambers himself-Jimmy M my service manager for many years is simply the best and the principal reason that I continue to buy cars exclusively through this dealership More
Great service at Herb Chambers but holy moly! ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly ! It was very expensive $$$$. Went in for a check up on my car and $5,000 later got my car back. Seems like a rip off honestly More
All the best around very informative helpful and a good snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well snacks too!!!! And everything is beautiful there every time I go there especially the free car wash and they have a great service department as well More
I had my car dropped off for service first time. The staff are very professional, polite and good communications. Service manger Patrick is great. The staff are very professional, polite and good communications. Service manger Patrick is great. More
Very pleased with MB Boston and the service manager. They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality of work. The whole team worked together to make my experience there the Best. More