Mercedes-Benz of Boston - Service Center

Very nice dealership, of course service is expensive, but I was given options on certain items that were not related to safety. Appreciated the loaner. I was given options on certain items that were not related to safety. Appreciated the loaner. More

Very attentive to my issues, quick response time, and very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. More

Patrick is very knowledgeable about various Mercedes models. He is honest and I have worked with him 3 different times. I will be returning for my next service. models. He is honest and I have worked with him 3 different times. I will be returning for my next service. More

Very friendly and competent service rep who really takes care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. More

Always a great service experience. The car is done within the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. More

I had an excellent experience as a first time customer the entire experience from front to back was top notch easy in easy out and even did an extra add on on a last min request yup wo t get a complaint o the entire experience from front to back was top notch easy in easy out and even did an extra add on on a last min request yup wo t get a complaint out of me More

Great service. Efficient. Courteous. Excellent and timely communication. Dealership is clean and very Covid safe. My go to dealership that never fails to impress. Highly recommend. communication. Dealership is clean and very Covid safe. My go to dealership that never fails to impress. Highly recommend. More

Herb Chambers Mercedes Benz of Boston is outstanding. Customer service is AAA. Personnel could not be friendlier. And I mean ALL personnel! Easy to make appointments. My car is washed every time—- gra Customer service is AAA. Personnel could not be friendlier. And I mean ALL personnel! Easy to make appointments. My car is washed every time—- gratis! More

A shoutout to Jimmy Maniatis for his flexible and down-to-earth approach. He was able to approach repairs with the level of transparency all service centers should adopt. down-to-earth approach. He was able to approach repairs with the level of transparency all service centers should adopt. More

Albert never ceases to amaze me with his professional approach and ability to focus on your customer needs. His attention to details and transparent approach is very well appreciated approach and ability to focus on your customer needs. His attention to details and transparent approach is very well appreciated More