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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews

768 Reviews of Mercedes-Benz of Boston - Service Center

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May 07, 2021

Best of the Best!Best AMG techs!Mercedes Benz of Boston Best of the Best! Best AMG techs! Mercedes Benz of Boston is the Place to go if you want the best service! Best of the Best ! More

by NashuaRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Richards
May 10, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for the fantastic review! We're truly grateful to have you as a Mercedes-Benz of Boston customer and look forward to your next visit with us!

May 05, 2021

Excellent customer service , on time , recommendations about vehicle especially Patrick very professional I recommend this Dealership Good quality of service, reasonable prices and keeping you car clea More

by perimet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
May 05, 2021 -

Mercedes-Benz of Boston responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Mercedes-Benz of Boston

May 01, 2021

Consistently great service from Jimmy Maniatis in service, very much a rarity in the automotive business in our experience. Exceeds expectations, always helpful, candid helpful recommendations. More

by Geokeo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for the kind words! We're thrilled to hear that Jimmy continues to exceed your expectations and we'll be sure to share this great feedback with him. Thanks for your support and we'll see you next time here at Mercedes-Benz of Boston!

April 30, 2021

Never disappointed. Everyone in the dealership are friendly and provide quality services. The loaner car is always clean and feels like I got a new car. More

by Mbreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionists.
Apr 30, 2021 -

Mercedes-Benz of Boston responded

We are so happy to hear that our team at Mercedes-Benz of Boston can provide such great service for you! Thank you for this review!

Apr 30, 2021 -

Mercedes-Benz of Boston responded

We are so happy to hear that our team at Mercedes-Benz of Boston can provide such great service for you! Thank you for this review!

April 29, 2021

Patrick is such a caring professional and on top of everything. I specially appreciated his responsiveness and proactive communication , Ask for him if u go there More

by Massiez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Boston responded

Patrick is truly an asset to our team and we are so happy that made your visit to Mercedes-Benz of Boston a wonderful one!

April 27, 2021

Jimmy is fantastic to work with. He arranged for pick up and delivery of cars to be serviced and communicates promptly by text, if you prefer. Makes the service experience so easy and professional. More

by Scott J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Mercedes-Benz of Boston responded

Thanks for this awesome feedback, Scott! We're so glad to know you can always count on Jimmy to deliver professional service. We'll see you next time!

April 26, 2021

Very attentive to my issues, quick response time, and very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. More

by Crdelcompare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Mercedes-Benz of Boston responded

It's always our pleasure to take care of you! Thank you for your positive feedback, we will pass along your comments to our team. See you next time!

April 26, 2021

Very nice dealership, of course service is expensive, but I was given options on certain items that were not related to safety. Appreciated the loaner. More

by BCE
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave us a review! We appreciate you coming to visit us here at Mercedes-Benz of Boston and hope we can be of service to you again in the future!

April 23, 2021

Very friendly and competent service rep who really takes care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Mercedes-Benz of Boston responded

It's always our pleasure to take care of you! Thanks for being a Mercedes-Benz of Boston customer. We'll see you next time!

April 23, 2021

Patrick is very knowledgeable about various Mercedes models. He is honest and I have worked with him 3 different times. I will be returning for my next service. More

by Matt Glasheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Mercedes-Benz of Boston responded

Thank you for your confidence in Patrick and the Mercedes-Benz of Boston team! We're lucky to have customers like you, Matt! See you next time!

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