Mercedes-Benz of Boston - Service Center
Somerville, MA
812 Reviews of Mercedes-Benz of Boston - Service Center
. Best place to get your car serviced and the people are very friendly I would recommend this for everyone! Always get all my service done right! very friendly I would recommend this for everyone! Always get all my service done right! More
Michael service rep was great did work and got car serviced quickly on time serviced quickly on time More
Jimmy, who is at the head of the service team, and that Jimmy, who is at the head of the service team, and that includes the whole service team, are very compliant, very efficient and responsive to all you Jimmy, who is at the head of the service team, and that includes the whole service team, are very compliant, very efficient and responsive to all your requests. The service is perfection. I highly recommend both the sales and service teams. Part of the service deal is that the car is collected from your residence, and if required, a substitute car is left with you until your car is returned. Most pleasant company as well. Neville K. More
Everyone was so efficient. And extremely friendly and helpful. It must be a good place to work. I had to get a loaner with no problems helpful. It must be a good place to work. I had to get a loaner with no problems More
Patrick Titshaw in Summerville has been incredibly helpful, attentive, timely and professional. He is respectful, taking time to explain and listen. Truly delightful to have his help. Thumbs up! helpful, attentive, timely and professional. He is respectful, taking time to explain and listen. Truly delightful to have his help. Thumbs up! More
All issues that were discussed were taken care of in minimal time. This has been my experience in the past. And automobile was returned spotless minimal time. This has been my experience in the past. And automobile was returned spotless More
Customer service average Had to go back 2 timesFirst Customer service average Had to go back 2 times First was told car would take a couple hours Then it would be ready at 5 I went at 5 and was told Customer service average Had to go back 2 times First was told car would take a couple hours Then it would be ready at 5 I went at 5 and was told car would be ready only next day , could if called me and say the car was not ready instead of me going back and wait there.. Not even an apology when I got there … Mr Berisha was great.. I texted him and got me an uber And had the car ready by 6:15… More
Excellent expert service. Maintenance completed in a reasonable amount of time. The only service department that has done work on this car and it looks and runs like brand new. reasonable amount of time. The only service department that has done work on this car and it looks and runs like brand new. More
Excellent service no complaints at all. Service is great. The people are very courteous and helpful. Service did a great job cleaning my vehicle I give a 5 star rating great. The people are very courteous and helpful. Service did a great job cleaning my vehicle I give a 5 star rating More
Efficient, on time, perfection, polite, best dealer around, and jimmy is the best service rep ever. Also the valet service and Ron that drops off a loaner and then brings my car back, a perfect gentle around, and jimmy is the best service rep ever. Also the valet service and Ron that drops off a loaner and then brings my car back, a perfect gentleman. More