Mercedes-Benz of Boston - Service Center
Somerville, MA
813 Reviews of Mercedes-Benz of Boston - Service Center
Always very responsive and thorough service visits. All issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! issues are documented and handled, as requested. Very pleasing results on a continuing basis. Doesn’t get any better! More
The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More
Always professional and courteous. Jimmy was great! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! The loaner car was awesome as well. We drive down from Vermont to have our services done. It’s worth the trip! More
Excellent service, I feel comfortable driving my car knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. knowing how methodical My dealership is in checking my car for any issues I may have. Very satisfied. More
My experience with this dealership has been very surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been service surprisingly pleasant. My first sncounter involved the replacement of my 🔑 for my S430 when their records showed that my vehicle 🚗 had been serviced by them when the previous owner was on board. My recent experience involved a recall that was handled well. It may have taken a bit longer than I expected but I also observed how busy they were. The extra attention payed to my vehicle and my comfort was extraordinary. More
Best service of any dealer ever. Albert is extraordinary. Whole process was great Whole process was great More
I have been using this dealership since 2004. The vehicle bought back then is still in an excellent condition, although there have been challenges in many years. However, the dealership has always been tryin bought back then is still in an excellent condition, although there have been challenges in many years. However, the dealership has always been trying to help solve the hiccups, and done successfully. The current advisor Patrick has been working with me and solving the issues with me. I appreciate it very much. Not the least expensive service and maintenance but the most reliable solution in the end. Recommended. More
Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. More
Great service. Went above and beyond. Everyone who helped me was professional and courteous. They treated me like an important customer even though I was there for a small service. me was professional and courteous. They treated me like an important customer even though I was there for a small service. More
Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers M deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers Mercedes-Benz Dealership of Boston, and he makes my car service experience a true pleasure. I am extremely grateful for him. More