Mercedes-Benz of Boston - Service Center

Manny,The person that picks up and returns my car has always been of upmost courtesy He always arrives in a timely manner and is very pleasant Jimmy in the service department it’s also very Accom always been of upmost courtesy He always arrives in a timely manner and is very pleasant Jimmy in the service department it’s also very Accommodating helping to arrange my service date More

Only complaint- I was not informed when my car was ready for pick up. I know because I arrived 4 hours later car was ready. for pick up. I know because I arrived 4 hours later car was ready. More

My car was dropped off at 7:30am and at 2:30 when I called it hadn’t even been looked at yet, then when I called again the did a rush diagnosis called it hadn’t even been looked at yet, then when I called again the did a rush diagnosis More

Jimmy was terrific. He is smart, attentive and courteous. He did exactly what he said in a timely manner. He stayed in touch and revived estimates. He did exactly what he said in a timely manner. He stayed in touch and revived estimates. More

Patrick is one of the best service advisors and I will not go to any others. He listens care for customers get me appointment right away if my car needs urgent care. He follows up the work etc he is too g not go to any others. He listens care for customers get me appointment right away if my car needs urgent care. He follows up the work etc he is too good More

Mike Robinson was super helpful when I brought my car in for service. He went above and beyond. He is always so nice and very communicative in all of his explanations. for service. He went above and beyond. He is always so nice and very communicative in all of his explanations. More

Patrick was amazing. Professional, courteous and polite. Answer all my questions. Report on the progress of service. I loving coming here. Beyond compare experience. 5 star Answer all my questions. Report on the progress of service. I loving coming here. Beyond compare experience. 5 star More

Albert and the rest of the crew at Mercedes-Benz Boston always provide outstanding service. I’ve been purchasing and servicing my vehicles there for 20 years and have always had good experiences. always provide outstanding service. I’ve been purchasing and servicing my vehicles there for 20 years and have always had good experiences. More

Called on Tuesday morning and made anAppointment for Called on Tuesday morning and made an Appointment for 10:30.Met with Patrick the service advisor and he was friendly and efficient as usual.I was Called on Tuesday morning and made an Appointment for 10:30.Met with Patrick the service advisor and he was friendly and efficient as usual.I was given a ride home and was called at 4 to tell me my car was ready and was picked up for the trip back.Problem was fixed car was washed.Perfect More

Excellent servicing experience: with prompt and helpful service technicians. The customer waiting area was clean and pleasing, and the telephone charging station also came in handy. service technicians. The customer waiting area was clean and pleasing, and the telephone charging station also came in handy. More