Back

Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
813 Reviews

813 Reviews of Mercedes-Benz of Boston - Service Center

Sort by
September 18, 2021

Once again MB of Boston service is on top of their game! Thanks to Michael and the team for completing my unscheduled visit in such a timely manner. Again Thanks Brian More

by bybrian
Customer Service
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Brian! We appreciate you being a Mercedes-Benz of Boston customer and look forward to your next visit with us!

September 16, 2021

Excellent customer facing and vehicle service. Greatly appreciated flexibility to meet our schedule needs under pressure. More

by Lbennigson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Sep 17, 2021 -

Mercedes-Benz of Boston responded

Your positive review means the world to us! We look forward to working with you again at Mercedes-Benz of Boston!

September 15, 2021

Great team! Very supportive and professional. They even fixed things in the car that I didn’t notice. Thank you Albert, Michael and the whole team! You’re the best! More

by Sally K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Sep 16, 2021 -

Mercedes-Benz of Boston responded

We appreciate your wonderful review, Sally, and can't wait to share it with Albert, Michael & the rest of the team here at Mercedes-Benz of Boston! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

September 15, 2021

Jimmy was great I hadn’t service my 06 there in awhile but it was like I had been there yesterday More

by aoh366@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Pantone Mr Murray
Sep 16, 2021 -

Mercedes-Benz of Boston responded

We're so glad Jimmy helped you feel at home here at Mercedes-Benz of Boston! Thank you for leaving us your fantastic review and five-star rating! We hope we'll see you again soon!

September 08, 2021

Patrick in service department is a problem solver. Kept me posted about progress and provided detailed information timely. Look forward to working with him at next service. More

by BMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Mercedes-Benz of Boston responded

Thank you for the great review - Patrick will be so happy to hear it! We appreciate you trusting the Mercedes-Benz of Boston team with your business and look forward to seeing you again next time!

September 05, 2021

I am in to my 4th car from this dealership. That is the best testimony I can give. Even in the service department, I am extremely happy with Patrick Titshaw, who is accommodating, always available and tak More

by Sohang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Romero
Sep 07, 2021 -

Mercedes-Benz of Boston responded

Thank you for your loyal business! We're truly grateful for all of your support over the years and appreciate your kind words about our team. Take care and we'll see you next time here at Mercedes-Benz of Boston!

September 03, 2021

Excellent service. Friendly staff. Anticipation of customer needs. Would highly recommend it. Came in for service with my GLE coupe. Got a really nice loaner car. Superb! More

by christinebunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We appreciate you trusting the Mercedes-Benz of Boston team with your GLE and hope to see you again next time!

September 01, 2021

Erica is really good at what she does. Took my car in and made sure the problem was solve.. Definitely great service recommend to everyone More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Mercedes-Benz of Boston responded

We know Erica will be thrilled to hear you had a five-star visit, Tommy! Thank you for choosing Mercedes-Benz of Boston!

August 30, 2021

Extremely positive experience with the service associate Jimmy. Overall great experience each time I go there. People are friendly, courteous and professional. Always goes well. More

by Robert.l.barney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer, Robert! We appreciate your kind words about our team and look forward to your next visit!

August 29, 2021

I had a great experience with the service department Michael was just wonderful to work with More

by Santamsarno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Mercedes-Benz of Boston responded

This is so wonderful to hear! Thank you for visiting us here at Mercedes-Benz of Boston - we hope to see you again next time!

...
67
...