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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
813 Reviews

813 Reviews of Mercedes-Benz of Boston - Service Center

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October 06, 2021

Patrick was incredible and so easy to work with. He was so on top of my service More

by Pamlederer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Boston responded

Thank you for the great review! We're glad to hear that Patrick took great care of you during your visit and we hope to see you again next time here at Mercedes-Benz of Boston!

October 06, 2021

I needed to get car in and planned to stay while work done but had developed very uncomfortable injury. Patrick processed vehicle in quickly the arranged transport to my home. Work all completed by end o More

by Sjricci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mercedes-Benz of Boston responded

We're so happy to hear Patrick and the Mercedes-Benz of Boston team gave you a five-star experience! Thank you for coming to see us!

October 05, 2021

All of the personnel and service are first rate. For example, Jimmy in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people. More

by Jbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Jbr responded

All of the personnel and service are first rate. For example, Jimmy Maniatis in the service department and Rob Tinkham in sales are extremely capable and knowledgeable as well as being extremely nice people.

Oct 06, 2021 -

Mercedes-Benz of Boston responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback! - Mercedes-Benz of Boston

October 03, 2021

They have always repaired my vehicle promptly and kept me advised of it's progress. The loaner car program has always been a benefit to me. More

by wmanfra03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Boston responded

We appreciate your kind review! Thank you for trusting Mercedes-Benz of Boston with your vehicle and we'll see you next time!

September 30, 2021

Jimmy is always so easy to work with so responsive! Great demeanor pleasant and professional. More

by KMSMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback - Jimmy will be so happy to hear it! All of us here at Mercedes-Benz of Boston are grateful for your business and we look forward to your next visit with us!

September 30, 2021

Everyone was very courteous, cooperative and on spot, I am completely satisfied with the service. More

by raziahaq4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Mercedes-Benz of Boston responded

We love hearing from our satisfied customers! See you next time at Mercedes-Benz of Boston!

September 30, 2021

We received excellent service from Albert Berisha. He always welcomes us and listens carefully to our needs. Additionally, he keeps us up to date on our servicing. He is truly a fantastic asset to Merc More

by 1sandal424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Mercedes-Benz of Boston responded

This is so awesome to hear! Thank you so much for leaving the Mercedes-Benz of Boston team your five-star rating! We hope we get to see you again next time!

September 23, 2021

MB of Boston did great work on my 2009 Smart Car to repair more than a year of COVID related idle-car rot. They generated a comprehensive repair quote, and the payment due was about 15% under the quot More

by hugh_fortwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Boston responded

We're so glad the Mercedes-Benz of Boston team could help you take care of your Smart Car's service concerns, Hugh! Thank you so much for leaving your fantastic review and rating! We're glad you can continue to enjoy driving your unique ride!

September 20, 2021

Service was prompt and professional.Scheduled Service was prompt and professional. Scheduled maintenance was performed within the scheduled time frame. Vehicle was returned cleaned and washed More

by Robkerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike greeter
Sep 21, 2021 -

Mercedes-Benz of Boston responded

Thanks for taking the time to review your recent visit with the Mercedes-Benz of Boston team! We appreciate your support and hope to see you again next time!

September 18, 2021

Best dealership I am very much satisfied with their work and very good team . I will recommend, thank you guys More

by Alex T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Alex! Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

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