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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
813 Reviews

813 Reviews of Mercedes-Benz of Boston - Service Center

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November 30, 2021

Great service experience. Good scheduling and follow up. Documentation was very comprehensive. Pricing was appropriate. More

by KevinW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Mercedes-Benz of Boston responded

We appreciate your kind words, Kevin! We're happy to hear the Mercedes-Benz of Boston team provided such excellent care! Thank you for coming to see us!

November 25, 2021

Very attentive and kept me informed. I have always had a good experience with the dealership More

by pamandbuck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Mercedes-Benz of Boston responded

Hi Pam, thank you for your 5-stars! We appreciate your business! -Mercedes-Benz of Boston

November 21, 2021

My boyfriend brought the car in. Said everyone was so nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to r More

by AdreenaBarmakian
Recommend Dealer
Yes
Employees Worked With
Mahamed from the parts department
Nov 23, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this kind review! We're thrilled to hear that your boyfriend enjoyed his visit here at Mercedes-Benz of Boston and we hope we can be of service again in the future. Take care!

November 21, 2021

Mercedes Benz of Boston is very reliable and always have confidence with service . I know I will get the best work done on my car. More

by geraldinecataldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of Boston responded

Thanks so much, Geraldine! We're glad to hear the Mercedes-Benz of Boston team has earned your trust and provided five-star care to you!

November 20, 2021

I had bad experience with Mercedes of Natick. I was with Herb Chambers for approximately 20 years and bought three or four cars. I never had problems. Mercedes of Boston from the manager up to the Front Des More

by dgbofkuni
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Mercedes-Benz of Boston responded

Thank you for giving us the opportunity to earn your business! It was a pleasure having you visit us here at Mercedes-Benz of Boston and we hope to work with you again in the future!

November 17, 2021

As usual, the staff in Somerville treats me very professional and will individual attention - super satisfied once again!! More

by Drwilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Drwilliamson responded

All is god

Nov 18, 2021 -

Mercedes-Benz of Boston responded

We're so happy to hear this! Thank you for being a Mercedes-Benz of Boston customer. We appreciate your loyal business and look forward to your next visit!

November 16, 2021

Came in as new customer for a winter tyre purchase, they accommodated me quickly in the weekend to take advantage of a promotion. More

by Michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Mercedes-Benz of Boston responded

Michel, we are so glad that our team at Mercedes-Benz of Boston can do a great job for you!

November 13, 2021

It’s very good experience and service today. I would like to recommend you to my friends. More

by Aili28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review of Mercedes-Benz of Boston! We appreciate you recommending us to your friends and hope you'll be visiting us again in the future. Take care!

November 13, 2021

Responsive and helpful, always taking care of any concerns, I recommend them to all, thanks More

by Pchahraban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you for the kind review! It means a lot to hear that our team earned your recommendation and we look forward to seeing you next time here at Mercedes-Benz of Boston!

November 13, 2021

Herb Chambers treats his customers like he would like to be treated; with respect, integrity, understanding and exceptional service; his service manager is the best for customer service and exceptional work More

by stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

stan responded

This is the Best dealership anyone could use.Jimmy in service is the Best.

Nov 15, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for this kind review, Stan! We're pleased to have you as a Mercedes-Benz of Boston customer and look forward to helping you with your next vehicle purchase!

Nov 15, 2021 -

stan responded

We wouldn’t buy a car from any other dealer; Herb Chambers is the Best.

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