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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews

768 Reviews of Mercedes-Benz of Boston - Service Center

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September 30, 2021

Everyone was very courteous, cooperative and on spot, I am completely satisfied with the service. More

by raziahaq4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Mercedes-Benz of Boston responded

We love hearing from our satisfied customers! See you next time at Mercedes-Benz of Boston!

September 30, 2021

We received excellent service from Albert Berisha. He always welcomes us and listens carefully to our needs. Additionally, he keeps us up to date on our servicing. He is truly a fantastic asset to Merc More

by 1sandal424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Mercedes-Benz of Boston responded

This is so awesome to hear! Thank you so much for leaving the Mercedes-Benz of Boston team your five-star rating! We hope we get to see you again next time!

September 23, 2021

MB of Boston did great work on my 2009 Smart Car to repair more than a year of COVID related idle-car rot. They generated a comprehensive repair quote, and the payment due was about 15% under the quot More

by hugh_fortwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Mercedes-Benz of Boston responded

We're so glad the Mercedes-Benz of Boston team could help you take care of your Smart Car's service concerns, Hugh! Thank you so much for leaving your fantastic review and rating! We're glad you can continue to enjoy driving your unique ride!

September 20, 2021

Service was prompt and professional.Scheduled Service was prompt and professional. Scheduled maintenance was performed within the scheduled time frame. Vehicle was returned cleaned and washed More

by Robkerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike greeter
Sep 21, 2021 -

Mercedes-Benz of Boston responded

Thanks for taking the time to review your recent visit with the Mercedes-Benz of Boston team! We appreciate your support and hope to see you again next time!

September 18, 2021

Once again MB of Boston service is on top of their game! Thanks to Michael and the team for completing my unscheduled visit in such a timely manner. Again Thanks Brian More

by bybrian
Customer Service
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Brian! We appreciate you being a Mercedes-Benz of Boston customer and look forward to your next visit with us!

September 18, 2021

Best dealership I am very much satisfied with their work and very good team . I will recommend, thank you guys More

by Alex T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Sep 21, 2021 -

Mercedes-Benz of Boston responded

It was our pleasure, Alex! Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

September 16, 2021

Excellent customer facing and vehicle service. Greatly appreciated flexibility to meet our schedule needs under pressure. More

by Lbennigson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Sep 17, 2021 -

Mercedes-Benz of Boston responded

Your positive review means the world to us! We look forward to working with you again at Mercedes-Benz of Boston!

September 15, 2021

Great team! Very supportive and professional. They even fixed things in the car that I didn’t notice. Thank you Albert, Michael and the whole team! You’re the best! More

by Sally K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Sep 16, 2021 -

Mercedes-Benz of Boston responded

We appreciate your wonderful review, Sally, and can't wait to share it with Albert, Michael & the rest of the team here at Mercedes-Benz of Boston! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

September 15, 2021

Jimmy was great I hadn’t service my 06 there in awhile but it was like I had been there yesterday More

by aoh366@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Pantone Mr Murray
Sep 16, 2021 -

Mercedes-Benz of Boston responded

We're so glad Jimmy helped you feel at home here at Mercedes-Benz of Boston! Thank you for leaving us your fantastic review and five-star rating! We hope we'll see you again soon!

September 08, 2021

Patrick in service department is a problem solver. Kept me posted about progress and provided detailed information timely. Look forward to working with him at next service. More

by BMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Mercedes-Benz of Boston responded

Thank you for the great review - Patrick will be so happy to hear it! We appreciate you trusting the Mercedes-Benz of Boston team with your business and look forward to seeing you again next time!

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