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Mercedes-Benz of Boston - Service Center
Somerville, MA
813 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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813 Reviews of Mercedes-Benz of Boston - Service Center
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January 27, 2022
My experience was wonderful and perfectly.. thank you for the first class service always when I there ;) for the first class service always when I there ;) More
by Dorileni Dume
January 27, 2022
Nice people and serious service! The service to take you Nice people and serious service! The service to take you home and return is an outstanding promenade with great drivers! Nice people and serious service! The service to take you home and return is an outstanding promenade with great drivers! More
by maxime crener
Employees Worked With
Molina
January 27, 2022
I had a warranty repair done on my sprinter. Jimmy was a good contact in service and handled the repairs and communications nicely. Thanks. good contact in service and handled the repairs and communications nicely. Thanks. More
by Bfeldman63
Employees Worked With
January 26, 2022
Michael Vo was knowledgeable courteous and efficient . He maintained contact with me during my service day - completely satisfied customer maintained contact with me during my service day - completely satisfied customer More
by Jay
January 26, 2022
Service was not up to the level I expect from Mercedes’. My liason was short with me and not very friendly My liason was short with me and not very friendly More
by Scott
Employees Worked With
January 26, 2022
Jimmy from Mercedes of Boston provided excellent service… knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. More
by Suziemackie07
Employees Worked With
January 19, 2022
All problems, repairs serviced quickly. Service department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. More
by Awade
Employees Worked With
January 17, 2022
I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one. It would be hard to buy from anyone else. Thank you SMB and Erica!! More
by MTD
Employees Worked With
Other Employees :
Carlos Romero, William Oliveira
January 15, 2022
Erika was very professional and polite.I felt very comfortable with her.Everything went well. comfortable with her.Everything went well. More
by michelcollazo1985
January 13, 2022
My recent service at Mercedes of Boston was outstanding! They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required battery replacement every few weeks. He arranged to have it thoroughly tested and ultimately replaced it it with a new one. Even a seemingly small problem was treated with a high degree of professionalism and courtesy. More
by srlboston
Employees Worked With
