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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
765 Reviews

765 Reviews of Mercedes-Benz of Boston - Service Center

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September 12, 2024

Mr. Limose was an excellent service representative. He was courteous, knowledgeable, and delivered my car on time. More

by Lizbillhac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Mercedes-Benz of Boston responded

Lizbillhac, we're delighted to hear that Mr. Limose provided excellent service at Mercedes-Benz of Boston! Thanks for sharing your positive experience with us!

September 11, 2024

Great service provided by Jimmy. He was very accommodating and in constant contact with the progress of the service on my car. The staff there is always professional and courteous. More

by Biotensai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Boston responded

Hi Sai, thank you for the kind words! We're glad to hear Jimmy and our team at Mercedes-Benz of Boston provided great service. We appreciate your support and look forward to serving you again! Safe travels!

September 11, 2024

Very friendly and knowledgeable about servicing the vehicle. Rep already knew what the problem with the vehicle was before it was even diagnosed. More

by Jimmy Exantus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Mercedes-Benz of Boston responded

Jimmy, we're glad to hear our team at Mercedes-Benz of Boston provided you with knowledgeable and friendly service. Thanks for sharing your experience!

September 11, 2024

I wanted to take a moment to share my positive experience with the service I received on my Mercedes, which is now seven years old. Thanks to the excellent care over the years, it drives like it was just man More

by MTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider and Erica have consistently provided top-notch service for your vehicle here at Mercedes-Benz of Boston. Thank you for sharing your positive feedback. We look forward to continuing to serve you in the future!

September 11, 2024

Albert Berisha is hands down the best service adviser I have ever dealt with anywhere. Every time the service experience is as good as it gets.! More

by jman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Boston responded

Jman, we're delighted to hear that Albert provided you with top-notch service at Mercedes-Benz of Boston! Thanks for sharing your positive experience!

September 10, 2024

Great service experience - Brought in for an issue with a recurring error message. We were provided with a courtesy loaner and had great communication from service advisor Jimmy during the repair process. More

by Dw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive service experience with us at Mercedes-Benz of Boston! We're glad to hear that Jimmy provided excellent communication and made the process smooth. Enjoy your clean car!

September 09, 2024

Very helpful and efficient, thoughtful that we had a time problem and industrious about finding the necessary information. More

by FreddyFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Mercedes-Benz of Boston responded

Thank you for the kind words! We're glad to hear our team at Mercedes-Benz of Boston could assist efficiently and thoughtfully. Safe travels ahead!

September 06, 2024

Schneider my advisor is always helpful and always keeping in touch with what is going on with my vehicle when I drop it off More

by Apoljo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider consistently provides you with excellent service at Mercedes-Benz of Boston. Thanks for sharing this awesome feedback!

September 03, 2024

Always an amazing experience with service, go see Schneider for your service needs. Always professional and reliable. More

by bkvcom96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with Schneider and our team at Mercedes-Benz of Boston! We're glad to hear that our service continues to meet your expectations.

August 24, 2024

Appointment was on time. I was greeted, car was taken right away. I saw the customer service representative right away. Schneider was prompt knowledgeable about my vehicle ne More

by Hdsophtail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mercedes-Benz of Boston responded

Thanks for sharing your experience! We're glad to hear Schneider and the tech crew at Mercedes-Benz of Boston provided prompt and efficient service. We appreciate your feedback!

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