Mercedes-Benz of Boston - Service Center
Somerville, MA
813 Reviews of Mercedes-Benz of Boston - Service Center
Over the past five years I have known Jimmy to bring back all the trust, efficiency, and best practices to my cars and me. there is no one in my sixty five years of driving to compare with him, friendly driv all the trust, efficiency, and best practices to my cars and me. there is no one in my sixty five years of driving to compare with him, friendly drivers and the dealership. Very impressive, and very kind.! More
After hitting a pothole I blew out a tire on my car and had the vehicle towed in to Mercedes Benz of Boston. Both tire and wheel needed to be replaced and special ordered. Schneider in the service departme had the vehicle towed in to Mercedes Benz of Boston. Both tire and wheel needed to be replaced and special ordered. Schneider in the service department did an excellent job of keeping me informed on the progress of the repairs. Picking up the car was easy and efficient. Everyone I dealt with was friendly, professional and courteous. Excellent experience all around. More
Traveling up east coast from DC, we had a tire issue on our C300. Pulled into MB of Boston at 5 PM on a Friday. Guillermo and team were very accommodating, graciously took on the issue and were able to rep our C300. Pulled into MB of Boston at 5 PM on a Friday. Guillermo and team were very accommodating, graciously took on the issue and were able to replace the tire and get us back on the road in 90 minutes, saving our trip. Very grateful!! More
Have been a long standing customer of Mercedes Benz of Boston for over 20 years. From sales, to service, the staff is tops in excellence! They are friendly, knowledgeable, and professional in every way Boston for over 20 years. From sales, to service, the staff is tops in excellence! They are friendly, knowledgeable, and professional in every way. I will continue to purchase, and service my vehicles from Mercedes Benz of Boston. I highly recommend them ! More
Professional, Communicative, Informative and Totally Engaged! Super pleased with overall service experience. Will always return to this dealer. Engaged! Super pleased with overall service experience. Will always return to this dealer. More
Excellent service from Albert Berisha my service advisor, dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers dealership completed required software updates timely even though I didn’t purchase the car from Herb Chambers More
Very professional and prompt service! Great experience from all the staff at this dealership! I recommend them 100% Great experience from all the staff at this dealership! I recommend them 100% More
It was my first time at this place. I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the e I was received with respect and directed to the right service. Albert was very helpful answering my questions and provided an extensive care to the end of the service of my car.I would recommend this place to everyone. More
Very easy and impressive service. Worked with Patrick J. who made sure my transportation and questions were fulfilled. I was able to drop off my vehicle and get it serviced without ha Worked with Patrick J. who made sure my transportation and questions were fulfilled. I was able to drop off my vehicle and get it serviced without having to sacrifice time away from my day. To make it better they even washed my vehicle, leaving it spotless saving me more time and money from a stop at the car wash! Great work guys ! 🚗 More
I really appreciated the service, it was awesome, they were quick and kind. Thank you! were quick and kind. Thank you! More