Mercedes-Benz of Boston - Service Center

Been taking my cars there for 7 years and I always get reliable and great service! reliable and great service! More

They have excellent service and the staff is do very friendly. Always accommodating. Even in short notice. Albert is wonderful. friendly. Always accommodating. Even in short notice. Albert is wonderful. More

Took my car in for regular service. They arranged for an paid for Uber to and from the dealership. Kept me informed, an performed service as expected They arranged for an paid for Uber to and from the dealership. Kept me informed, an performed service as expected More

TERRIBLE- I went in for my 20k mile service. They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles They told me I had 2 cracked wheels and needed 2 tires with my service for about $4,000. They told me it was normal wear and tear. At 20,000 miles wheels should not be cracking. They blamed me. I baby my car- no way was this my fault. 20,000 miles and cracking is not normal. They also told me they were recently sited twice by inspections and had to be extra careful and inferred that if they weren't sited that they would have let it slide. Granted, they gave me a "discount" but they should stand behind their product with only 20,000 miles on it. I looked online and saw many complaints about this as well. Now I know why they offered insurance to begin with....If you can't guarantee 20,000 miles then you shouldn't be in business. More

The dealership gladly squeezed in my car to replace a dead battery on short notice. dead battery on short notice. More

Everyone was super helpful. Dana and Erika especially went above and beyond to make sure that our needs were met. They even did it will a smile went above and beyond to make sure that our needs were met. They even did it will a smile More

From the moment you walk and throughout your time there your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work th your informed of the status of your vehicle and treated to all the convenience’s in their lounge. When leaving you receive detailed report of work that was done. If you need to leave your car you are offered complimentary vehicle free of charge. Complete Satisfaction every time I’m there !!!!!! More

Great service, knowledgeable advisor, provided me with suggestions and recommendations that made me very comfortable working with them. suggestions and recommendations that made me very comfortable working with them. More

Great and fast service. Well priced and will discuss and breakdown best options for service breakdown best options for service More

The service was great. I was kept informed every step of the way. The work was completed in a timely manner. Thank you Jimmy of the way. The work was completed in a timely manner. Thank you Jimmy More