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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews

768 Reviews of Mercedes-Benz of Boston - Service Center

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June 22, 2022

Great service from everyone there. Friendly, efficient. Expert care and knowledge and dog treats, too! More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk team ??????????, Michael Vo
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the kind feedback! We're happy to hear you had a great visit with our team here at Mercedes-Benz of Boston and we hope to see you again next time!

June 22, 2022

I had to take my car in for service and was very pleased with the person that assisted me . He was very diligent to explain what was needed and the work was done promptly. More

by albertomustone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for visiting Mercedes-Benz of Boston! We're happy to hear our team took great care of you and we hope we can be of service again in the future. Take care!

June 21, 2022

Terrific service. Extremely accommodating. All staff are friendly and knowledgeable. I have been a loyal customer for 20+ years. More

by R. Daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Mercedes-Benz of Boston responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more. See you next time! - The Mercedes-Benz of Boston Team

June 19, 2022

Very happy with my experience. Took my car in for regular maintenance. It was ready on time and everything was taken care of. More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Mercedes-Benz of Boston responded

This is what we love to hear! Thank you for visiting our team at Mercedes-Benz of Boston! We look forward to seeing you next time at Mercedes-Benz of Boston!

June 18, 2022

I love these guys. They picked up my car, serviced it, and returned it. Awesome! More

by Rrshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael asked me for a rating.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs!

June 17, 2022

re this dealer & service department: dealing with jimmy, he provides the BEST service dept experience & the best performance of the all mercedes' dealers we have dealt with More

by Neble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Jun 17, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars, Neble! We hope to see you back here at Mercedes-Benz of Boston for all of your future auto needs.

June 11, 2022

Friendly, effective and respectful. I rank it number 1 among all dealership In the area More

by llhsiao2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs.

June 09, 2022

Friendly. Respectful of your time. Honest in what needs to be done on your vehicle. Goes the extra mile to get you and your vehicle back on the road.You never More

by Investmanus2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Mercedes-Benz of Boston responded

Here at Mercedes-Benz of Boston, we strive to ensure the best possible experience for our customers, and reading your review has made us so happy to know we've succeeded! We hope that you continue to enjoy driving your vehicle and look forward to assisting you again at our service center! Thank you so much!

June 09, 2022

Excellent service and attention to detail. Albert is the best. Work was completed on time and will never go elsewhere for Mercedes service More

by jedwards112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Mercedes-Benz of Boston responded

We agree -- Albert is the best! We're so glad they gave you five-star service and helped you feel at ease with your experience at Mercedes-Benz of Boston! We will see you next time! Thank you!

June 04, 2022

We went there for servicing. The staff was super professional, courteous and helpful. Waiting area was nicely maintained & clean with coffee & snacks. Would recommend this place. More

by morgen.chimp-0a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Jun 06, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars, Morgen! We hope to see you here at Mercedes-Benz of Boston for many more positive experiences in the future.

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