Mercedes-Benz of Boston - Service Center

Patrick Titshaw is an asset to Mercedes Benz and Herb Chamber more specifically He is friendly and trustworthy Chamber more specifically He is friendly and trustworthy More

Jimmy the service advisor was attentive and responsive to promptly resolve our “ walk in crisis” during a busy day. Everyone at the dealership was comfortable to deal with. They deserve the highest rating. promptly resolve our “ walk in crisis” during a busy day. Everyone at the dealership was comfortable to deal with. They deserve the highest rating. More

If you looking to get service for your car this is the bast dealer . All the employees are friendly and helpful bast dealer . All the employees are friendly and helpful More

Professional and friendly staff. Excellent service in a timely manner. Highly recommend Mercedes-Benz of Boston. Excellent service in a timely manner. Highly recommend Mercedes-Benz of Boston. More

While service at this location is always excellent, my recent experience was truly exceptional - especially given the fact that my car was serviced, as well as picked up and returned, when half the depa recent experience was truly exceptional - especially given the fact that my car was serviced, as well as picked up and returned, when half the department had left or was in the process of leaving for the long July 4th weekend. More

Service scheduling was simple, availability met my needs, drop off, pick up and quality of service was great. All work and final invoice was as predicted. drop off, pick up and quality of service was great. All work and final invoice was as predicted. More

Relatively less painful to buy a car here than at most dealerships. Large service department so there's a bit of red tape, but the quality of service is excellent - expensive compared to an independent s dealerships. Large service department so there's a bit of red tape, but the quality of service is excellent - expensive compared to an independent shop but that's to be expected. There's a tendency for the service writer to try to sell an extra service of some sort, and sometime they succeed, which I later regret. But that's my fault, not theirs. They do a really good job of completed the job in a timely manner - exemplary, really. More

Everybody at the dealer in Boston is very friendly , courteous and eager to help you. They are the best. courteous and eager to help you. They are the best. More

My family have purchased and serviced our Mercedes vehicles at Chambers Motorworks of Boston for years. We’ve always been treated fairly and kindly and professionally by both sales, parts and service vehicles at Chambers Motorworks of Boston for years. We’ve always been treated fairly and kindly and professionally by both sales, parts and service personnel. More

I had an appointment with Patrick to have an oil change done but was given the news that I needed to replace my entire subframe and brake lines on my C350 due to rust. Patrick worked with me extensively to done but was given the news that I needed to replace my entire subframe and brake lines on my C350 due to rust. Patrick worked with me extensively to make sure my vehicle was serviced in a timely manner. Due to supply issues and parts shortages the repair took longer than anticipated but Patrick kept me updated continuously throughout. Would highly recommend working with Patrick at MB of Boston as their customer service is unrivaled. More