Back

Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews

768 Reviews of Mercedes-Benz of Boston - Service Center

Sort by
September 10, 2022

Guil was wonderful to work with. He made the whole process easy and pleasant. He was professional and personable! More

by Fahtikechejian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giul
Sep 12, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars! We hope to see you back for all of your future automotive needs! -Mercedes-Benz of Boston

September 10, 2022

The staff are very professional and friendly. They listen and respond to concerns and try very hard to accommodate. Erika was very understanding and helpful and the staff of men in the receivin More

by mamafiovt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience working with Erika at Mercedes-Benz of Boston! We appreciate your 5-stars and look forward to seeing you next time!

September 09, 2022

Very professional, everyone understanding and smiling. Payed attention to business and detail. Mike was a complete gentleman More

by Dgrazzzzzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of Boston responded

We're happy to hear it! Thank you for leaving the Mercedes-Benz of Boston team such a kind review!

September 09, 2022

Excellent service performed in a reasonable amount of time. Very competent and pleasant technicians and support staff. More

by Happycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Rodriguez
Sep 12, 2022 -

Mercedes-Benz of Boston responded

We're so happy we could provide five-star service! Thank you for choosing Mercedes-Benz of Boston!

September 01, 2022

Tough to get in because they were so busy but the service was worth the wait. They kept me updated pretty well on the progression of repair. More

by Rob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars, Rob! We're honored to hear that your visit with us was such a positive one. We hope to see you back! -Mercedes-Benz of Boston

August 30, 2022

Good experience always: Excellent customer service, Overall clean lounge and welcoming environment. Michael and the entire service staff are always friendly and very professional More

by reggienu369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schneider Limose , Michael Vo
Aug 31, 2022 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! Michael & the team appreciate your support and look forward to your next visit!

August 26, 2022

Incredible service professionals. Patrick T in particular has helped fix so many issues that have come up over the last 10+ years as a customer More

by vivekf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your service needs! Patrick & the team are truly grateful for all of your support over the years and look forward to seeing you at your next visit!

August 24, 2022

Jimmy was very helpful and knowledgeable He explained way and why I’ll repair is necessary So I fully trusted his recommendations . We have been Chambers customers for over 30 Years; they are the bes More

by zorkabathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Mercedes-Benz of Boston responded

Jimmy and the team are so happy to have been part of your automotive journey for so long! We appreciate you taking the time to tell us about your experience and look forward to seeing you next time! Thank you! - Mercedes-Benz of Boston

August 23, 2022

Customer service is great! When you bring your car in for service, everything runs like a well-oiled machine and everyone is helpful More

by Margaretcadieux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose with courtesy cars and the valets
Aug 23, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars, Margaret! We're glad to hear that your visit with us here at Mercedes-Benz of Boston was such a positive one. We hope to see you back for all of your future auto needs!

August 23, 2022

I had a Presidential Detailing done on my E350, and they did a really fine job. They removed some tough stains, and the car looks awesome, inside and outside. More

by ghwilson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars! We're honored to hear that your visit with us here at Mercedes-Benz of Boston was such a positive one. We hope to see you back for all of your future automotive needs!

...
47
...