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Mercedes-Benz of Boston - Service Center
Somerville, MA
768 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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768 Reviews of Mercedes-Benz of Boston - Service Center
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October 06, 2022
I found the best dealership in Boston and the best service staff Mr Jimmy in this office service staff Mr Jimmy in this office More
by Tpant49@gmail.com
Employees Worked With
October 03, 2022
The service department representatives and valet always go above and beyond for me. I love having my SUV at Mercedes Benz of Boston!! go above and beyond for me. I love having my SUV at Mercedes Benz of Boston!! More
by Dunn486
October 02, 2022
Horrible customer service, to charge 199 for putting a battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as we battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as well and have given them a fair amout. Of business, but I will never give them direct business again moving forward. BEWARE More
by Damian89
October 01, 2022
Everyone is very friendly, cooperative and professional. I am satisfied with service of my car. I am satisfied with service of my car. More
by raziahaq4
Employees Worked With
September 30, 2022
Erika was horrible - did not aknowledge me. I had to wait a while to finally find someone to address my concern eventhough I actually had booked an appointment with Erika! I had to wait a while to finally find someone to address my concern eventhough I actually had booked an appointment with Erika! More
by GeeBee
Employees Worked With
September 23, 2022
Brought in vehicle I had purchased in another part of the country, but MB of Boston was still willing to service/repair it.They gave me an accurate estimate and kept me informed of the progress. Very kind a country, but MB of Boston was still willing to service/repair it.They gave me an accurate estimate and kept me informed of the progress. Very kind and knowledgeable service representatives More
by Car customer
Employees Worked With
September 20, 2022
I’m very happy. Great professionals .my sprinter got all the service I asked done in time . I’ll never going to a different place. Thank you MB of Boston . Great professionals .my sprinter got all the service I asked done in time . I’ll never going to a different place. Thank you MB of Boston . More
by Teodoro.jesus
Employees Worked With
September 16, 2022
Patrick is an asset to Herb Chambers dealership. He is very knowledgeable and helpful to his clients. He is very knowledgeable and helpful to his clients. More
by Jc
Employees Worked With
September 10, 2022
Excellent! workers are very helpful and provide best service. Jimmy is the best, always best service. workers are very helpful and provide best service. Jimmy is the best, always best service. More
by Sarkisz
