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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews
Call Service Center (617) 666-4100

768 Reviews of Mercedes-Benz of Boston - Service Center

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December 09, 2022

Great speedy and professional service. Pickup by Uber. Drop off via shuttle. I can recommend them. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Mercedes-Benz of Boston responded

Thanks for reviewing your experience, Chris! Our Mercedes-Benz of Boston team hopes to serve you again in the future!

December 07, 2022

As usual, the service was excellent and timely. The staff was knowledgeable, helpful, and patient. More

by bhorgan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your service needs! Our team appreciates your support and looks forward to seeing you next time!

December 05, 2022

Always good service in a timely manner. Happy with their work. Friendly staff. They don't disappoint. More

by REJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Oriani
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Dec 06, 2022 -

Mercedes-Benz of Boston responded

Thank you for your confidence in the Mercedes-Benz of Boston team! We're grateful for your support and look forward to your next visit!

December 03, 2022

The service was easy to arrange. The tasks were handled swiftly and courteously, and and Uber helped in both directions. More

by rlfriedman100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Mercedes-Benz of Boston responded

Thanks for sharing your experience! We appreciate you trusting the Mercedes-Benz of Boston team with your business and hope to see you again next time!

December 02, 2022

Excellent services all around and easy to make an appointment and get a loaner car. More

by JMezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your service needs! We look forward to your next visit!

December 02, 2022

Nice and clean location. Schneider was very helpful in helping me get my car serviced. Thanks again More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider
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Dec 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for the great review, Omar! Schneider & the team appreciate your kind feedback and hope to see you again next time here at Mercedes-Benz of Boston!

November 27, 2022

Service from Albert was outstanding. Wonderful to work with and honest. A credit to Chambers Mercedes Benz. More

by Cinimod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Boston responded

Thank you for the kind review! We're certainly lucky to have Albert on our team and we can't wait to share this wonderful feedback with him. Take care and please don't hesitate to reach out if our Mercedes-Benz of Boston team can be of service again in the future!

November 23, 2022

Excellent service. My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your vehicle, Randall! Please contact me directly to discuss the situation regarding the tires in greater detail. Thanks again, Jeff Davis - General Manager - jeff@herbchambers.com

November 23, 2022

Jimmy was fantastic! The dealership is top notch and have been client of Herb Chambers dealership for 30 years. More

by SUSAN A PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2022 -

Mercedes-Benz of Boston responded

Susan, thank you so much for your continued support of the Herb Chambers family of dealerships! Jimmy & the team appreciate your kind feedback and look forward to your next visit with us here at Mercedes-Benz of Boston!

November 20, 2022

Shneider is so nice and friendly it is a pleasure to have him as a service advisor. I had an unexpected flat tire and he was great with communicating with me and getting my vehicle repaired and ready for pi More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
Report | Print
Nov 21, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience working with Shneider at Mercedes-Benz of Boston! We appreciate your business and are happy our team was able to fix your vehicle in a pinch!

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