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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
768 Reviews

768 Reviews of Mercedes-Benz of Boston - Service Center

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December 30, 2022

Mercedes of Boston takes professionalism and thoroughness to the next level compared to other dealerships I deal with for our work vehicles. Our service advisors, Schneider & Jimmy, keep me informed and are More

by tkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schneider Limose
Jan 03, 2023 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your service needs! Schneider, Jimmy & the rest of the crew are grateful for your support and we look forward to assisting you with your next purchase. Take care and thanks again!

December 28, 2022

Very friendly and helpful, I am very satisfied with advisor Schneider’s service. Great work! More

by candy20031987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider
Dec 29, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review and for taking a moment to leave us a review! Schneider and our Mercedes-Benz of Boston team hope to earn your business for your future automotive needs!

December 16, 2022

First time at the dealership and it was amazing can’t complaining at all. I would go back again More

by Sebastien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Boston responded

Thanks for giving us the opportunity to serve you, Sebastien! We look forward to seeing you again next time here at Mercedes-Benz of Boston!

December 15, 2022

Excellent service, promptly made reservation, picked up car and delivered after routine maintenance, with car washed and cleaned inside. Highly recommended. More

by dig.nurse-0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! Our Mercedes-Benz of Boston team looks forward to serving you again in the future!

December 13, 2022

Jimmy is the best service officer in North America His is the cream of the cream of all times More

by gnmoussallem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Mercedes-Benz of Boston responded

We appreciate you leaving Jimmy and our team this great review! We look forward to assisting you again next time! Thank you! - Mercedes-Benz of Boston

December 12, 2022

Mike Robinson and Julio were exceptional! My maintenance visit this past Wednesday could not have gone any smoother Thank you so much for always making me feel like a VIP Happy Holidays! More

by inalbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Dec 12, 2022 -

inalbis responded

Verify

Dec 13, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! Mike, Julio & the rest of the team are honored to receive your support and look forward to seeing you next time here at Mercedes-Benz of Boston!

December 12, 2022

I am always treated with kindness and respect. Patrick and Snyder did everything possible to accommodate me when I showed up late on Saturday to return the loaner car and pick up my serviced car. More

by margaret richard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Dec 13, 2022 -

Mercedes-Benz of Boston responded

We're so glad our team continues to earn your support, Margaret! Patrick, Snyder & the rest of the crew look forward to seeing you again next time! - Mercedes-Benz of Boston

December 11, 2022

Services are excellent and professional. Personnel’s friendly and helpful. We experienced a very pleasant trip to the dealership for this service. Thanks for the expertise of the whole Merce More

by Sylvia Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Dec 13, 2022 -

Mercedes-Benz of Boston responded

Thanks for visiting our Mercedes-Benz of Boston team, Sylvia! We appreciate the kind feedback and look forward to seeing you next time!

December 11, 2022

Great service, friendly staff Scheneider, Jeremiah and Samira were all great! Service with a smile More

by Toni Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scheneider
Dec 13, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review of our Mercedes-Benz of Boston team, Toni! We look forward to seeing you next time!

December 09, 2022

Always feel comfortable servicing my car at the dealership. Plus the dealership is convenient for me. More

by Adada1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of Boston responded

Thank you for your confidence in the Mercedes-Benz of Boston team! We're grateful for your support and look forward to your next visit!

Dec 12, 2022 -

Adada1030 responded

A happy customer

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