Mercedes-Benz of Boston - Service Center

The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep! More

The service is exceptional. The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! More

As always great service and attention to detail. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. More

Always First Class. Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but a Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but always goes beyond the call of duty to make sure to make my service experience as timely and convenient as possible. Greatly appreciated! Alexio, though fairly new at this dealership, was very helpful and has already adopted the high standards of Mercedes Benz. More

First time going there. People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the bui People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the building for me. I’m very happy with my experience! More

Great and fast service. Understood the problem with remote diagnostics and was able to troubleshoot immediatrly Understood the problem with remote diagnostics and was able to troubleshoot immediatrly More

Amazing, timely and professional service provided by everyone from porter to Service advisor Albert! Thank you everyone. everyone from porter to Service advisor Albert! Thank you everyone. More

Best Mercedes Dealership. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. More

And I quote “customers deserve the best service - Ryan R” (my service rep) 10/10 (my service rep) 10/10 More

Excellent service, Albert's attention is familiar and he explains very well the process of developing work for the vehicle explains very well the process of developing work for the vehicle More