Mercedes-Benz of Boston - Service Center

Michael in the service department always provides excellent service. Always pleasant dealing with the folks at this dealership. excellent service. Always pleasant dealing with the folks at this dealership. More

I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed f service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed for my vehicle in a clear and concise manner. His professionalism and genuine care for customers stood out, making the service process smooth and hassle-free. I appreciate his commitment to quality and customer satisfaction. Highly recommend working with him for any service needs! More

The service department is always attentive and responsive which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i rea which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i really appreciate. Shneider is the best in the servicing department and because of his service i will not bring my cars to another benz dealership to be serviced. More

I had a fantastic experience at this dealership! Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. The dealership itself is one of the best I’ve encountered. The waiting area is great, equipped with plenty of facilities to keep you comfortable. Highly recommend! More

My expectations of Schneider And Mercedes Company exceeded my expectations. Thank you. I will return exceeded my expectations. Thank you. I will return More

The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his politeness. It’s always refreshing to meet people who excel in their craft and maintain such courteous attitudes. Signed a satisfied customer; Michelle Reese. More

The Garage is comfortable for relaxing and good office facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect cond facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect condition. More

It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service. Everyone is professional, on time & friendly. Happy with the service. More

Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the n customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the new EQE supply chain. More

This was my second time at this place. Jimmy is always so respectful and professional. Jimmy is always so respectful and professional. More