Mercedes-Benz of Boston - Service Center

Jimmy and the whole team at Mercedes Benz Boston always provides exceptional customer service!!! 5 stars, highly recommend!!! provides exceptional customer service!!! 5 stars, highly recommend!!! More

Schneider went above and beyond to make sure that my car was well taken care of and returned back to me in a timely fashion! Truly appreciated his professionalism and was quite impressed with the premium se was well taken care of and returned back to me in a timely fashion! Truly appreciated his professionalism and was quite impressed with the premium service/treatment that I received! He rightfully referred to it as "an experience" 😊 - Thank you Schneider! 👏🏿 More

Everyone was very helpful and attentive, I needed a replacement battery and I was able to bring my car in right away. I was very pleased. replacement battery and I was able to bring my car in right away. I was very pleased. More

The vehicle was brought in for 40K maintenance, 2 outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on to outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on top of things from the moment I arrived at the service area. Welcome staff, service technician, loaner staff... all welcomed me and provided their best service. I strongly recommend the service department of this dealership. More

Anthony Dinardi…. .and his entire crew…(Mike Robinson & Mike stoddard) gets the job done !! My wife couldn’t be happier when she picked up her Gl 450 !!! Thanks Antho .and his entire crew…(Mike Robinson & Mike stoddard) gets the job done !! My wife couldn’t be happier when she picked up her Gl 450 !!! Thanks Anthony for working with us. In the words of the rock ‘n’ diva…..Tina Turner….your department is simply the best.👍 More

On time, keep customer informed along the process, very professional. Bought a new 2022 GLB in July. Amel, my salesperson asked what I was having done in service and checked on things for me. professional. Bought a new 2022 GLB in July. Amel, my salesperson asked what I was having done in service and checked on things for me. More

Service center was more than good. Service advisor Schneider and Patrick took excellent care of our care with constant updates. The car issues were fixed promptly. Service advisor Schneider and Patrick took excellent care of our care with constant updates. The car issues were fixed promptly. More

Patrick has always been knowledgeable and courteous to me over the years. Thank you for your excellent service. over the years. Thank you for your excellent service. More

I would like to extend all my greetings to Mercedes-Benz of Boston in Somerville. This team is doing a great job and taking on great responsibilities. I appreciate your professionalism in treating customers of Boston in Somerville. This team is doing a great job and taking on great responsibilities. I appreciate your professionalism in treating customers as a priority as Director of Customer Care, Mr. Albert Berisha. More

Very courteous and professional. The recall service was performed in a timely fashion. Excellent customer service. The recall service was performed in a timely fashion. Excellent customer service. More