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Mercedes-Benz of Boston - Service Center
Somerville, MA
767 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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767 Reviews of Mercedes-Benz of Boston - Service Center
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April 18, 2023
I just love customer service. My Sale Advisors was very friendly and accommodating. After slashing half of my tires on a pothole early in the morning, Mercedes Benz make my day re My Sale Advisors was very friendly and accommodating. After slashing half of my tires on a pothole early in the morning, Mercedes Benz make my day rescuing me with road service. The towing was delivered in the time frame and service in my car as well. I just wish they had health snacks on the launch area. More
by Stylish.fit
Employees Worked With
Other Employees :
Guillermo assisted me on my last visit
April 15, 2023
This dealership was amazing, efficient, helpful and very professional. Great experience! Will be coming here for all future services. professional. Great experience! Will be coming here for all future services. More
by ajlaapoljo
Employees Worked With
April 07, 2023
Was my first time at this dealer all i can say is great customer service, excellent service. I really recomende them. customer service, excellent service. I really recomende them. More
by Robson S
Employees Worked With
April 05, 2023
Schneider is really good and understanding. Try to do his best to provide you good customer service. Try to do his best to provide you good customer service. More
by Viraj Patel
Employees Worked With
April 05, 2023
I have been there to service my car in few occasions. Their service is excellent and very professional. Their service is excellent and very professional. More
by Bedri
Employees Worked With
April 03, 2023
Excellent service delivered in a hassle free manner. All employees courteous and capable. It was the best part of my day All employees courteous and capable. It was the best part of my day More
by Mark Rumley
Employees Worked With
March 29, 2023
I have been servicing mine and family’s Mercedes vehicles and MB of Boston since 2014 with Patrick Titshaw. Their customer service continues to remain excellent to this day. My last service was an oil change and MB of Boston since 2014 with Patrick Titshaw. Their customer service continues to remain excellent to this day. My last service was an oil change on my 2013 MB C350. I worked with Patrick Titshaw again and I can’t stress enough how helpful and responsive Patrick has been. He had the technicians do a thorough multi point inspection and promptly presented me with a detailed report on the condition of my car. He worked with me to understand all the issues and what I needed to do and how much it would cost to fix them. He was transparent with me and explained the pricing for each item. This level of customer service is unmatched and I will continue to do business with the service department at MB of Boston indefinitely. More
by Eris.dhroso
Employees Worked With
March 29, 2023
Schinder did an amazing job . Always goes above and beyond to meet my need.Keep the good work Always goes above and beyond to meet my need.Keep the good work More
by Tabish.iqbal15
Employees Worked With
March 28, 2023
Great experience as usual. Service was fantastic. Jimmy was great communicating with me. It’s been a good experience Service was fantastic. Jimmy was great communicating with me. It’s been a good experience More
by Kcgodin14
Employees Worked With
