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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
766 Reviews

766 Reviews of Mercedes-Benz of Boston - Service Center

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October 03, 2023

My family had a terrific experience here. We live two hours away in Provincetown, and they were generous enough to help us with picking up the car from my office in Boston and even delivering More

by Noah W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mercedes-Benz of Boston responded

Hey Noah, we're glad to know that our team at Mercedes-Benz of Boston was able to provide you with a convenient service experience. We appreciate your kind feedback and look forward to assisting you again in the future! Safe travels!

October 03, 2023

Quality and reliable service at a reasonable price. Very customer oriented and always gets the job done. I love the UBER service provided. More

by doncecich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mercedes-Benz of Boston responded

We're glad to know you've found our service at Mercedes-Benz of Boston reliable and customer-oriented. We also love that you appreciate the UBER service! Thanks for your support.

October 02, 2023

Mercedes Benz of Boston always provides top-notch service. Patrick is always responsive when I call and ensures that my car is serviced in a timely manner. I would also like to give a positive shout More

by Black Stallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addilson
Oct 02, 2023 -

Mercedes-Benz of Boston responded

We're so glad to know our team at Mercedes-Benz of Boston has been able to provide you with top-notch service! We'll be sure to pass along your positive shout out and kind words. Thanks for choosing us, we look forward to seeing you next time!

October 01, 2023

Service is always first rate, Thanks to Albert who always delivers! Makes the entire process great. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mercedes-Benz of Boston responded

We appreciate your loyalty and shoutout to Albert at Mercedes-Benz of Boston! We hope to serve you again in the future. Safe travels!

September 29, 2023

Excellent in all departments. Have been dealing with this dealership for many years. Always a great experience! More

by corvis_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mercedes-Benz of Boston responded

We're delighted to know you've had consistently great experiences with us at Mercedes-Benz of Boston over the years. Thank you for your continued support and this wonderful review!

September 29, 2023

Jimmy is the reason I keep going back to Herb Chambers Mercedes. He makes every service experience seamless and is really enjoyable to work with! More

by Sailing02109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Mercedes-Benz of Boston responded

We're so glad to know that Jimmy's excellent service keeps you coming back to Mercedes-Benz of Boston. We appreciate your kind words and look forward to assisting with all your future needs!

September 28, 2023

The service people are extremely professional and courteous yet friendly and quite helpful. Especially Michael Robinson, Jimmy and Schneider. More

by Leslie Arsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Mercedes-Benz of Boston responded

Hi Leslie! It's great to know our team at Mercedes-Benz of Boston provided you with such a positive experience. We'll pass your compliments on to Michael, Jimmy, and Schneider! Have a great day!

September 27, 2023

This dealer always take good care of my vehicle. Michael is my advisor, he always make sure that all concerns are being addressed. I would recommend this particular dealer to anyone looking for a go More

by joubertp28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that you've had consistently positive experiences with Michael and our team at Mercedes-Benz of Boston. Your recommendation means a lot to us, thank you! Safe travels until we see you next time.

September 25, 2023

It is always a pleasure to take my ForTwo Smart Car to Mercedes-Benz of Boston. The interactions are clear and informative. The service is comprehensive. More

by hugh_fortwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Mercedes-Benz of Boston responded

We're glad to know you've had consistently positive experiences with us at Mercedes-Benz of Boston. We strive for clear communication and comprehensive service, so it's great to see that reflected in your visits. Thanks for the review!

September 24, 2023

Great service representative in Schneider ! Easy to get appointment online and quick service turnaround. Reasonable advice and no pressure on the recommendations More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that Schneider and the team at Mercedes-Benz of Boston provided you with great service! We always aim for an excellent experience. Thanks for your feedback, we appreciate it!

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