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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
766 Reviews

766 Reviews of Mercedes-Benz of Boston - Service Center

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December 24, 2023

First time for service and very pleased Jimmy was grate keep up the good work More

by Anisautobody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mercedes-Benz of Boston responded

Hey Ani, thank you for the 5-star rating! We're thrilled to hear that your first service experience was a positive one with Jimmy at Mercedes-Benz of Boston. We look forward to serving you again! Have a great ride!

December 22, 2023

I have had good experience almost every time. This time was fine as well Schneider has been a good guy. More

by rotunda.bubbles.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Boston responded

We're glad to know that you've had positive experiences with Schneider & the team here at Mercedes-Benz of Boston. Thanks for your feedback and we look forward to serving you again next time!

December 22, 2023

This location lives up to its high class standards. Everyone is friendly. Advisor Patrick is extremely helpful and honest. I’ve been to other Mercedes dealerships and this one by far exceeds the others More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Boston responded

Michelle, we're delighted to know that our team at Mercedes-Benz of Boston lived up to your expectations! We'll pass along your kind words about Patrick. Thanks for choosing us!

December 22, 2023

Have been going to this dealership for over 20 years. Nice facility. Excellent. service. Attentive staff. A pleasure to deal with. More

by Janet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Boston responded

Janet, we're so grateful for your loyalty to Mercedes-Benz of Boston over the years! It's always a pleasure having you visit us and we look forward to seeing you again next time. Take care!

December 20, 2023

Service above and beyond! Jimmy is always so knowledgeable ,efficient and courteous and just fun to deal with. Makes the whole process so easy. More

by debsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mercedes-Benz of Boston responded

Hey Deb, thank you for the 5-star rating! We're delighted to know that Jimmy made your experience at Mercedes-Benz of Boston smooth and enjoyable. We look forward to serving you again! Drive safely!

December 19, 2023

I am pleased to offer my review of the service department at the Herb Chambers Boston Mercedes Dealership. In particular I appreciate the outstanding service given by Albert Berisha and his team. For years More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Veloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
JanCarlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mercedes-Benz of Boston responded

Hey Jim, thank you for the 5-star rating! We're delighted to know that Albert and our team at Mercedes-Benz of Boston have earned your trust over the years. We appreciate you choosing us for all your service needs! Safe travels!

December 17, 2023

Schneider was outstanding! He did amazing job at getting everything done in record time Could not have been any smoother He is a Star! More

by inalbis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Dec 18, 2023 -

Mercedes-Benz of Boston responded

Hey Inalbis, we're so glad to know that Schneider provided you with an outstanding experience at Mercedes-Benz of Boston! We appreciate your feedback and look forward to serving you again in the future. Safe travels!

December 16, 2023

Service was able to take my vehicle and work on it in a timely fashion. More

by roxburya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your vehicle! We appreciate your review and hope to serve you again in the future!

December 14, 2023

Outstanding customer service. Very accommodating. Gave me fair value for my trade. Highly recommend them. More

by Shima72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Mercedes-Benz of Boston responded

We're delighted to know you had an outstanding experience with us at Mercedes-Benz of Boston. We appreciate your recommendation and look forward to serving you again in the future!

December 14, 2023

The service was excellent and everyone was extremely kind and helpful. They include complimentary transportation while your car is being serviced. More

by Vasilm21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Mercedes-Benz of Boston responded

Hi Vasil! We're glad to know that you had an excellent experience with our team at Mercedes-Benz of Boston! It's great that the complimentary transportation was helpful. We appreciate your feedback and look forward to serving you again in the future!

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