Mercedes-Benz of Boston - Service Center
Somerville, MA
784 Reviews of Mercedes-Benz of Boston - Service Center
I spoke with a gentleman there by the name of Schneider, and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man a raise!! More
Respectful and competent Glad I could be accommodated Areas clean and well Good overall view Areas clean and well Good overall view More
Great service. Jimmy was awesome! Always treated first class. They are quick, accurate and detailed oriented! Jimmy was awesome! Always treated first class. They are quick, accurate and detailed oriented! More
Very helpful dealership they completed warranty work in a timely manner and got me into a loaner vehicle while they performed the work. timely manner and got me into a loaner vehicle while they performed the work. More
Attentive to detail and ensures customer satisfaction. Facility is clean and all if the employees are friendly. Facility is clean and all if the employees are friendly. More
Albert was phenomenal, as usual, and he is the main reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a sta reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a star, and I wish all dealerships had people like him. More
Customer service at its 👌 best. Thank you guys at mercedes benz Schneider was excellent thank you Thank you guys at mercedes benz Schneider was excellent thank you More
I have had my Smart Car serviced at Mercedes-Benz of Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The most recent repairs required new wheel bearings and replacing an axle, but the car now drives like practically new. More
Great service and always with a smile. ALL Employees, kind, and courteous! A pleasure to deal with… ALL Employees, kind, and courteous! A pleasure to deal with… More
My experience with Herb Chamber dealers has been consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relati consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relationship with the service department becomes crucial. At Boston Mercedes, Service Manager Albert Berisha sets a high standard for service, communication, and professionalism. His passion for his work and pride in representing the brand and himself are evident. I'm impressed and would recommend him to any family or friends buying. More