Mercedes-Benz of Boston - Service Center

I found the experience was excellent. . My service advisor, Jimmy was very helpful in the process. . My service advisor, Jimmy was very helpful in the process. More

Everything was done according to previous agreements and discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also, after Porsche experience for 20 years, I never had loaner of lower class even, always next years and more upscale More

Had to wait too long while there were available sales people. Charged me $6.50 for gas for a “loaner” car after spending $3,000 on the service. To top it off, one of my key fobs does not work now. people. Charged me $6.50 for gas for a “loaner” car after spending $3,000 on the service. To top it off, one of my key fobs does not work now. More

Thank you for such excellent service, Patrick. You definitely made everything looked easy. Happy Holidays!! You definitely made everything looked easy. Happy Holidays!! More

I had an excellent experience servicing my GLE at Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recomme Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recommendations towards service and maintenance on my car. I will be back to service my car here because of the great customer care and excellent service they provide. More

Jimmy provides excellent customer service. His follow up is impeccable. Always a pleasure to work with him His follow up is impeccable. Always a pleasure to work with him More

Great service and clear explanation of the needed work. Would recommend Schnider for his follow up Would recommend Schnider for his follow up More

I've serviced three cars at Boston Mercedes over the last twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. Everyone there is happy to assist and always professional. Best dealer I've ever been to. More

Albert gave us great attention and care during our recent service visit this past week. service visit this past week. More

Great service and people at this location. Schneider is the best. Wouldn’t go anywhere else Schneider is the best. Wouldn’t go anywhere else More