Mercedes-Benz of Boston - Service Center

My experience with Herb Chamber dealers has been consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relati consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relationship with the service department becomes crucial. At Boston Mercedes, Service Manager Albert Berisha sets a high standard for service, communication, and professionalism. His passion for his work and pride in representing the brand and himself are evident. I'm impressed and would recommend him to any family or friends buying. More

The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. More

Helpful on the phone and in person. Good information on our repair. We will be back! Good information on our repair. We will be back! More

The service at Mercedes Boston is always great. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. More

Phenomenal service and phenomenal space. Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever w Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever went to and I have been to several different ones with other family members. This dealership is award winning if there was such a thing as awards for dealerships. More

We had a great experience with the service department as always. We can’t say enough about Albert. Five stars every time! always. We can’t say enough about Albert. Five stars every time! More

Mercedes Benz of Boston has been my preferred dealership for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages of the process and make it a seamless, enjoyable interaction! More

Schneider is great and is great with communication when my car is being serviced and keeping me updated with any news my car is being serviced and keeping me updated with any news More

I've purchased my vehicle here and always have all services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and Schneider has been excellent. Friendly, effective, professional, are his top qualities. Great job! Thank you! More

The service was excellent good customer service the service rep was very knowledgeable and courteous service rep was very knowledgeable and courteous More