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Mercedes-Benz of Boston
Somerville, MA
2,193 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,193 reviews
September 16, 2024
Always a great service experience with Schneider. Very responsive and keeps you up informed. You're in good hands. Very responsive and keeps you up informed. You're in good hands. More
by Car2024
Employees Worked With
September 14, 2024
Excellent service and communication. . Courteous staff that paid careful attention to detail and was willing to go the extra mile. . Courteous staff that paid careful attention to detail and was willing to go the extra mile. More
by Nikki
Employees Worked With
September 13, 2024
Professional and courteous staff, continuous pertinent communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++ communication, excellent timely service, completely satisfied with the experience. Provided a great loner vehicle during service. A+++ More
by Don
September 12, 2024
Mr. Limose was an excellent service representative. He was courteous, knowledgeable, and delivered my car on time. was courteous, knowledgeable, and delivered my car on time. More
by Lizbillhac
Employees Worked With
September 11, 2024
Great service provided by Jimmy. He was very accommodating and in constant contact with the progress of the service on my car. The staff there is always professional and courteous. He was very accommodating and in constant contact with the progress of the service on my car. The staff there is always professional and courteous. More
by Biotensai
Employees Worked With
September 11, 2024
Very friendly and knowledgeable about servicing the vehicle. Rep already knew what the problem with the vehicle was before it was even diagnosed. vehicle. Rep already knew what the problem with the vehicle was before it was even diagnosed. More
by Jimmy Exantus
Employees Worked With
September 11, 2024
I wanted to take a moment to share my positive experience with the service I received on my Mercedes, which is now seven years old. Thanks to the excellent care over the years, it drives like it was just man with the service I received on my Mercedes, which is now seven years old. Thanks to the excellent care over the years, it drives like it was just manufactured. The team Schneider and Erica have always been professional, timely, and attentive to my needs, ensuring that my vehicle remains in top condition. I appreciate the dedication to providing quality service. More
by MTD
September 11, 2024
Albert Berisha is hands down the best service adviser I have ever dealt with anywhere. Every time the service experience is as good as it gets.! have ever dealt with anywhere. Every time the service experience is as good as it gets.! More
by jman
Employees Worked With
September 10, 2024
Great service experience - Brought in for an issue with a recurring error message. We were provided with a courtesy loaner and had great communication from service advisor Jimmy during the repair process. recurring error message. We were provided with a courtesy loaner and had great communication from service advisor Jimmy during the repair process. He was very easy to reach via text. Car was returned washed and vacuumed. More
by Dw
Employees Worked With
September 09, 2024
Very helpful and efficient, thoughtful that we had a time problem and industrious about finding the necessary information. problem and industrious about finding the necessary information. More
by FreddyFM
Employees Worked With
