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Mercedes-Benz of Boston

Somerville, MA

4.9
2,192 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,192 reviews

September 28, 2024

Always a pleasure working with Ronald! ! 2nd car with him - and we already started talking about the 3rd one. MB Boston always feels like home whenever I visit! Completely satisfied custome More

by GeeBee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Boston responded

GeeBee, it's fantastic to hear that Ronald and the team at Mercedes-Benz of Boston have made you feel right at home! We look forward to helping with your third car soon. Thanks for being a loyal customer!

September 27, 2024

This was my second time at this place. Jimmy is always so respectful and professional. More

by Libra2937
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Mercedes-Benz of Boston responded

We're so glad Jimmy & the Mercedes-Benz of Boston team continue to earn your support! Thanks for the kind review and we'll see you again next time!

September 26, 2024

Always receive a friendly greeting when I bring my car in for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff a More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Mercedes-Benz of Boston responded

Thank you for your kind words! We're delighted to hear that our team at Mercedes-Benz of Boston continues to exceed your expectations. We appreciate your support and look forward to serving you again!

September 25, 2024

The Team was helpful friendly. Ready for my arrival and provided a good explanation of the work and associated costs. The van was ready on time. More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wetzonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Mercedes-Benz of Boston responded

Scott, we're glad to hear our team at Mercedes-Benz of Boston provided you with a smooth and informative experience. Thanks for sharing your feedback!

September 25, 2024

Gill and greeter ADILSON were great and helpful squeezing me in with no appointment. I’m thankful to the mechanic who found a bubble in my tire and saved me from having a blow out or flat on the highway. More

by afinsilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gill and Adilson
Sep 26, 2024 -

Mercedes-Benz of Boston responded

We're glad to hear that Gill, Adilson, and our team at Mercedes-Benz of Boston were able to assist you without an appointment. Your safety is important to us—thanks for sharing your experience!

September 23, 2024

Amazing customer service by Schneider as always! Would definitely recommend this dealership to my friends and family More

by Insaf laaguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of Boston responded

Insaf, we're delighted to hear Schneider provided amazing customer service! Thanks for recommending Mercedes-Benz of Boston to your friends and family.

September 22, 2024

It was difficult and exceedingly long to secure the necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle i More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of Boston responded

John, thanks for your patience and understanding. We're glad to hear that our team at Mercedes-Benz of Boston kept you updated and got your vehicle back in good working order!

September 20, 2024

Overall, I’m very satisfied with MB of Boston. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. More

by mfernafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Mercedes-Benz of Boston! We're glad to hear our team provided knowledgeable and courteous service. We appreciate your feedback on wait times and costs, as it helps us improve. Safe driving!

September 19, 2024

Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided More

by Bfern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Mercedes-Benz of Boston responded

Bfern, we're delighted to hear you had a positive experience with our team at Mercedes-Benz of Boston. Thanks for highlighting the professionalism and welcoming atmosphere!

September 16, 2024

Always a great service experience with Schneider. Very responsive and keeps you up informed. You're in good hands. More

by Car2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Mercedes-Benz of Boston responded

Thank you for the kind words! We're delighted to hear that Schneider always provides you with excellent service at Mercedes-Benz of Boston. We appreciate your trust and look forward to serving you next time!

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