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Mercedes-Benz of Boston
Somerville, MA
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
September 03, 2024
Always an amazing experience with service, go see Schneider for your service needs. Always professional and reliable. Schneider for your service needs. Always professional and reliable. More
by bkvcom96
Employees Worked With
August 29, 2024
Results oriented with professional and courteous attitude. Very focused on customer….will definitely be back attitude. Very focused on customer….will definitely be back More
by steve.iglowski
August 26, 2024
I’d highly recommend Mercedes Boston. The service department is top notch, from actually returning phone calls, text messages and follow up. I dealt with them when I had a problem when ou The service department is top notch, from actually returning phone calls, text messages and follow up. I dealt with them when I had a problem when out of state and they took care of everything. Sneider Limose was who I dealt with each time. More
by amyblrparsons
August 24, 2024
Appointment was on time. I was greeted, car was taken right away. I saw the customer service representative right away. Schneider was prompt knowledgeable about my vehicle ne I was greeted, car was taken right away. I saw the customer service representative right away. Schneider was prompt knowledgeable about my vehicle needs. Tech crew was efficient and work was complete and well done. More
by Hdsophtail
Employees Worked With
August 23, 2024
Best sales I ever have Carlos Romero! Friendly and helpful! Thank you so much! Only one day I got my car wonderful experience! Friendly and helpful! Thank you so much! Only one day I got my car wonderful experience! More
by jiayi
Employees Worked With
August 23, 2024
Always taken care by Schneider gilly Mike Robinson Jimmy, and Ryan ! Wouldn’t want to go anywhere else ! and Ryan ! Wouldn’t want to go anywhere else ! More
by Mattmurphy
Employees Worked With
August 15, 2024
Lousy service rude people and super expensive compared to other Mercedes places in the area other Mercedes places in the area More
by Bostonian1964
Employees Worked With
August 13, 2024
Explanation on car issue was a joke, being told this a computer and that is what it is, is just unacceptable computer and that is what it is, is just unacceptable More
by Tbd
Employees Worked With
August 11, 2024
Great customer service! They care about you and your car! Thank you so much for all your help and advice. They care about you and your car! Thank you so much for all your help and advice. More
by Shellery
August 07, 2024
Everytime I go there they always make me feel welcome and they stuff very professional they stuff very professional More
by moralesjason27
Employees Worked With
