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Mercedes-Benz of Boston

Somerville, MA

4.9
2,192 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,192 reviews

October 10, 2024

Michael in the service department always provides excellent service. Always pleasant dealing with the folks at this dealership. More

by afernandescv91
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Michael and the team at Mercedes-Benz of Boston consistently provide you with excellent service. Thank you for sharing your positive feedback. We look forward to seeing you next time!

October 09, 2024

I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed f More

by nalbantoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with Albert and the team at Mercedes-Benz of Boston! We're delighted to hear that his professionalism and dedication made your service visit smooth. We appreciate your recommendation, and we're here whenever you need us!

October 09, 2024

Best customer care purchasing experience I aver had in my life! Carlos Romero recommended 100% More

by Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Mercedes-Benz of Boston responded

Thanks, Alexander! We're glad you had a five-star visit! - Mercedes-Benz of Boston

October 08, 2024

The service department is always attentive and responsive which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i rea More

by titov617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that our service department, especially Shneider, has earned your trust at Mercedes-Benz of Boston. It's great knowing you appreciate the honesty and attentiveness we strive for. Thank you for choosing us!

October 05, 2024

I had a fantastic experience at this dealership! Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. More

by Alireza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Mercedes-Benz of Boston responded

Hi Alireza, we're delighted to hear about your fantastic experience with Schneider and our team at Mercedes-Benz of Boston! We appreciate your recommendation and see you again! Have a great ride!

October 05, 2024

My expectations of Schneider And Mercedes Company exceeded my expectations. Thank you. I will return More

by Joecpaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Boston responded

It means so much to hear you enjoyed the visit! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

October 02, 2024

The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his More

by Michellereese64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth car rentals, polite and accommodating.
Oct 02, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!

October 01, 2024

The Garage is comfortable for relaxing and good office facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect cond More

by Nirjhar Chatterjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Boston responded

Nirjhar, we're delighted to hear you felt at home and enjoyed our facilities here at Mercedes-Benz of Boston. Thanks for the kind words about our team! Safe travels in your perfectly maintained Mercedes!

October 01, 2024

It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service. More

by KB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!

October 01, 2024

Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the n More

by steve_fitzsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Boston responded

Steve, thanks for recognizing the hard work of our team at Mercedes-Benz of Boston. We appreciate your understanding and patience with any nationwide issues. Safe driving!

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