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Mercedes-Benz of Boston
Somerville, MA
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
October 08, 2022
Tabish is the best sales man I ever met. He is honest, smart and really knows how to connect the customer to the car he needs. I highly recommend him to anyone who wants to buy a car. Than He is honest, smart and really knows how to connect the customer to the car he needs. I highly recommend him to anyone who wants to buy a car. Thanks Joe More
by Joe U.
Employees Worked With
October 07, 2022
Very helpful and efficient from the moment I walked in to the day I drove off in my new car the day I drove off in my new car More
by Jro2344
Employees Worked With
October 06, 2022
I found the best dealership in Boston and the best service staff Mr Jimmy in this office service staff Mr Jimmy in this office More
by Tpant49@gmail.com
Employees Worked With
October 05, 2022
Great service and comfortable waiting area with amenities and refreshments. Albert was communicative and very helpful and refreshments. Albert was communicative and very helpful More
by Breakers
Employees Worked With
October 03, 2022
The service department representatives and valet always go above and beyond for me. I love having my SUV at Mercedes Benz of Boston!! go above and beyond for me. I love having my SUV at Mercedes Benz of Boston!! More
by Dunn486
October 02, 2022
Horrible customer service, to charge 199 for putting a battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as we battery in a vehicle without any prior consent is unacceptable. Notably - they offered to tow my car to their shop - and I bought my car there as well and have given them a fair amout. Of business, but I will never give them direct business again moving forward. BEWARE More
by Damian89
October 01, 2022
Everyone is very friendly, cooperative and professional. I am satisfied with service of my car. I am satisfied with service of my car. More
by raziahaq4
Employees Worked With
October 01, 2022
Everything was done with high level of professionalism. Shop clean and all friendly. Gone here for routine maintenance for years and I’m consistently pleased with the service. Shop clean and all friendly. Gone here for routine maintenance for years and I’m consistently pleased with the service. More
by George
September 30, 2022
Erika was horrible - did not aknowledge me. I had to wait a while to finally find someone to address my concern eventhough I actually had booked an appointment with Erika! I had to wait a while to finally find someone to address my concern eventhough I actually had booked an appointment with Erika! More
by GeeBee
Employees Worked With
September 23, 2022
Brought in vehicle I had purchased in another part of the country, but MB of Boston was still willing to service/repair it.They gave me an accurate estimate and kept me informed of the progress. Very kind a country, but MB of Boston was still willing to service/repair it.They gave me an accurate estimate and kept me informed of the progress. Very kind and knowledgeable service representatives More
by Car customer
Employees Worked With
