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Mercedes-Benz of Boston
Somerville, MA
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
December 02, 2022
Excellent services all around and easy to make an appointment and get a loaner car. appointment and get a loaner car. More
by JMezz
Employees Worked With
November 30, 2022
The sales staff were very nice and helpful. Had a pleasant visit and the show room was very clean. Had a pleasant visit and the show room was very clean. More
by ncristiano0826
November 30, 2022
The Dealership is professional, efficient and focused upon the Customer receiving an unequaled buying experience. upon the Customer receiving an unequaled buying experience. More
by bernardphilipschultz
November 29, 2022
Chip McCarty was very professional, kind and knowledgeable. At any point I never felt him in a rush or pushy. He earned all my respect as sales consultant as a human being. knowledgeable. At any point I never felt him in a rush or pushy. He earned all my respect as sales consultant as a human being. More
by mussarrathussain
Employees Worked With
Chip McCarty
November 28, 2022
Ron Escobar, Kris and everyone else at the dealership was excellent. Thank you for everything! excellent. Thank you for everything! More
by Dana
November 27, 2022
Service from Albert was outstanding. Wonderful to work with and honest. A credit to Chambers Mercedes Benz. Wonderful to work with and honest. A credit to Chambers Mercedes Benz. More
by Cinimod
November 25, 2022
Excellent Service, Customer orientation and Friendly, easy to deal with Helped me for Fast processing of documentation and customer response is good. Highly recommended easy to deal with Helped me for Fast processing of documentation and customer response is good. Highly recommended More
by aditya.dubey
Employees Worked With
November 23, 2022
This is my first service and impression: so far it’s at par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work plac par with my previous experience with Herb Chambers Porsche for 21 year!!!! Excellent communication and provided loaner was delivered to my work place and same with delivery of my GLS450. More
by Ljova
November 23, 2022
Excellent service. My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I My 42000 mile car feels new again! (Service B plus new tires). The one thing is: one DAY after getting the new tires I get an ad from MB saying I can get 4 tires for the price of 3. My messsges to Service requesting a refund go unanswered. More
by Randall
