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Mercedes-Benz of Boston

Somerville, MA

4.9
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,174 reviews

December 11, 2022

Services are excellent and professional. Personnel’s friendly and helpful. We experienced a very pleasant trip to the dealership for this service. Thanks for the expertise of the whole Merce More

by Sylvia Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Dec 13, 2022 -

Mercedes-Benz of Boston responded

Thanks for visiting our Mercedes-Benz of Boston team, Sylvia! We appreciate the kind feedback and look forward to seeing you next time!

December 11, 2022

Great service, friendly staff Scheneider, Jeremiah and Samira were all great! Service with a smile More

by Toni Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scheneider
Dec 13, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review of our Mercedes-Benz of Boston team, Toni! We look forward to seeing you next time!

December 09, 2022

Always feel comfortable servicing my car at the dealership. Plus the dealership is convenient for me. More

by Adada1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of Boston responded

Thank you for your confidence in the Mercedes-Benz of Boston team! We're grateful for your support and look forward to your next visit!

Dec 12, 2022 -

Adada1030 responded

A happy customer

December 09, 2022

Great speedy and professional service. Pickup by Uber. Drop off via shuttle. I can recommend them. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of Boston responded

Thanks for reviewing your experience, Chris! Our Mercedes-Benz of Boston team hopes to serve you again in the future!

December 08, 2022

Jhonathan Guevara was very helpful and very knowledgeable. Great personality and made me feel very comfortable . He explained in detail about the car I was interested in purchasing. I was very More

by ncristiano0826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Mercedes-Benz of Boston responded

Thanks for taking the time to review your recent visit here at Mercedes-Benz of Boston! We're happy to hear Jhonathan provided you with excellent service and we hope to see you again in the future. Take care!

December 07, 2022

As usual, the service was excellent and timely. The staff was knowledgeable, helpful, and patient. More

by bhorgan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your service needs! Our team appreciates your support and looks forward to seeing you next time!

December 06, 2022

Eric, and Kris were amazing to work with, from the second I walked in to the second I drove off in my new car they made the whole process super easy and stress free. They both went above and beyond to help m More

by mattr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
Dec 06, 2022 -

Mercedes-Benz of Boston responded

Thank you for leaving Eric and Kris this awesome review! We're happy you found a great new car to drive home in and appreciate you leaving us this five-star review! - Mercedes-Benz of Boston

December 06, 2022

Mercedes Benz of Boston continues to provide an exceptional experience when purchasing a used vehicle. After test driving a vehicle that I was initially interested in, I realized that it was not t More

by mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
Dec 06, 2022 -

Mercedes-Benz of Boston responded

Eric, Jeff, Albert, and the team are so happy your visit was enjoyable, Mark! We hope you love your vehicle and look forward to helping you in the future with all your automotive needs! Thank you!

December 05, 2022

Always good service in a timely manner. Happy with their work. Friendly staff. They don't disappoint. More

by REJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Oriani
Dec 06, 2022 -

Mercedes-Benz of Boston responded

Thank you for your confidence in the Mercedes-Benz of Boston team! We're grateful for your support and look forward to your next visit!

December 03, 2022

The service was easy to arrange. The tasks were handled swiftly and courteously, and and Uber helped in both directions. More

by rlfriedman100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Mercedes-Benz of Boston responded

Thanks for sharing your experience! We appreciate you trusting the Mercedes-Benz of Boston team with your business and hope to see you again next time!

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