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Mercedes-Benz of Boston
Somerville, MA
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
September 27, 2024
This was my second time at this place. Jimmy is always so respectful and professional. Jimmy is always so respectful and professional. More
by Libra2937
Employees Worked With
September 26, 2024
Always receive a friendly greeting when I bring my car in for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff a for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff and the training of the personnel in the service department. More
by deb
Employees Worked With
September 25, 2024
The Team was helpful friendly. Ready for my arrival and provided a good explanation of the work and associated costs. The van was ready on time. Ready for my arrival and provided a good explanation of the work and associated costs. The van was ready on time. More
by Scott M
September 25, 2024
Gill and greeter ADILSON were great and helpful squeezing me in with no appointment. I’m thankful to the mechanic who found a bubble in my tire and saved me from having a blow out or flat on the highway. me in with no appointment. I’m thankful to the mechanic who found a bubble in my tire and saved me from having a blow out or flat on the highway. More
by afinsilver
Employees Worked With
Gill and Adilson
September 23, 2024
Amazing customer service by Schneider as always! Would definitely recommend this dealership to my friends and family Would definitely recommend this dealership to my friends and family More
by Insaf laaguel
September 22, 2024
It was difficult and exceedingly long to secure the necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle i necessary parts to perform the service but I received regular updates while waiting. . Once secured, the service was performed well and my vehicle is now in good working order. More
by John
Employees Worked With
September 20, 2024
Overall, I’m very satisfied with MB of Boston. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. Both the sales and service advisors are knowledgeable, courteous and willing to work with their clients in the interest of reaching a good solution. In my particular case, maintenance service, the offered flexibility to customize such service to a particular situation is valuable to me. Things that I don’t like so much: wait times for walk-ins consultations and, of course, the cost of certain service tasks… More
by mfernafer
Employees Worked With
September 19, 2024
Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided Very professional! Very welcoming. Education on services provided More
by Bfern
Employees Worked With
September 16, 2024
Always a great service experience with Schneider. Very responsive and keeps you up informed. You're in good hands. Very responsive and keeps you up informed. You're in good hands. More
by Car2024
Employees Worked With
September 14, 2024
Excellent service and communication. . Courteous staff that paid careful attention to detail and was willing to go the extra mile. . Courteous staff that paid careful attention to detail and was willing to go the extra mile. More
by Nikki
Employees Worked With
