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Mercedes-Benz of Boston

Somerville, MA

4.9
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,174 reviews

January 10, 2023

Chip is like an old family friend, just having him working on getting the car we need, almost insures we will get what we want. A friend in the business. More

by Krispyjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty, Christopher Spearin
Jan 11, 2023 -

Mercedes-Benz of Boston responded

We appreciate your great review for Chip and our team! We look forward to seeing you again at Mercedes-Benz of Boston! Thank you!

January 09, 2023

My service advisor was very knowledgeable and professional. 10 out of 10 rating . I would recommend him to anyone More

by Hkprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Mercedes-Benz of Boston responded

We appreciate the wonderful feedback about your recent experience here at Mercedes-Benz of Boston! Please don't hesitate to reach out if we can be of service again in the future!

January 06, 2023

I brought my c43 in for a recall ecu update & the service was great! They even cleaned my car. Very friendly dealership! More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Jan 06, 2023 -

Mercedes-Benz of Boston responded

Thank you for visiting Mercedes-Benz of Boston! We appreciate you trusting us with your C43 and hope we can be of service again in the future. Take care!

January 06, 2023

I like this dealership because is very efficient and clean and they helping you most of they can very good employees More

by marcov897
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Mercedes-Benz of Boston responded

We're honored to receive your support and look forward to your next visit with us here at Mercedes-Benz of Boston!

January 06, 2023

Had a great experience! As a 20 year old woman buying her first car, this was a wonderful place to do so. Ronald Escobar was patient, knowledgeable, and extremely efficient. More

by matigantomey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your first vehicle purchase! We're thrilled to hear that Ronald made the experience a great one for you and we hope you won't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new ride!

January 06, 2023

Sim , made our car shopping experience so pleasant, professional, understanding of our needs , wonderful to work with More

by obidos59
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophath Sim
Jan 09, 2023 -

Mercedes-Benz of Boston responded

We're so happy to hear this! Thanks for trusting Mercedes-Benz of Boston with your business and please don't hesitate to reach out if we can be of service again in the future!

January 02, 2023

I always have a positive experience here. Patrick Titshaw in Service and Carlos Romero is sales and after-sales are excellent. They take very good care of my needs and honor my decade long lo More

by Sohang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Murphy, Carlos Romero
Jan 05, 2023 -

Mercedes-Benz of Boston responded

Patrick and Carlos are so glad to help, Sohang! Thank you for trusting Mercedes-Benz of Boston with your vehicle's service needs!

January 01, 2023

Great. Responsive to everything. Good experience. They go out of their way. I would recommend them to anyone More

by kw1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Mercedes-Benz of Boston responded

Thank you for the great review! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Boston!

December 30, 2022

It was a pleasure working with Michael Vo. He took the trouble to understand my situation and recommended the best solution in the circumstances. He followed up during the time the car was bei More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vo
Jan 03, 2023 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're happy to hear Michael provided you with excellent service during your recent visit and we'll be sure to share this kind feedback with him. Thanks again for your continued support over the years. We look forward to seeing you next time!

December 30, 2022

Mercedes of Boston takes professionalism and thoroughness to the next level compared to other dealerships I deal with for our work vehicles. Our service advisors, Schneider & Jimmy, keep me informed and are More

by tkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schneider Limose
Jan 03, 2023 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your service needs! Schneider, Jimmy & the rest of the crew are grateful for your support and we look forward to assisting you with your next purchase. Take care and thanks again!

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