Mercedes-Benz of Boston

Jimmy and the whole team at Mercedes Benz Boston always provides exceptional customer service!!! 5 stars, highly recommend!!! provides exceptional customer service!!! 5 stars, highly recommend!!! More

Max was good salesperson and Great communication purchased a car from out of state with no problems. I am recommending this dealership purchased a car from out of state with no problems. I am recommending this dealership More

I've known Kashif since 2011. Met him when I went to lease a vehicle for the very first time at Infiniti of Boston. He made the process so easy. We ended up leasing two more vehic Met him when I went to lease a vehicle for the very first time at Infiniti of Boston. He made the process so easy. We ended up leasing two more vehicles as the terms came up. I saw a CPO vehicle at Herb Chambers MB of Boston and texted Kashif to check on availability. He responded quickly and confirmed it. We went to see him and the vehicle. Again, he made the process so easy and stress free. He treats us like family. Thanks Kashif! More

Schneider went above and beyond to make sure that my car was well taken care of and returned back to me in a timely fashion! Truly appreciated his professionalism and was quite impressed with the premium se was well taken care of and returned back to me in a timely fashion! Truly appreciated his professionalism and was quite impressed with the premium service/treatment that I received! He rightfully referred to it as "an experience" 😊 - Thank you Schneider! 👏🏿 More

Patrick was excellent , attentive and following through with details . The whole process was smooth and perfect with details . The whole process was smooth and perfect More

Everyone was very helpful and attentive, I needed a replacement battery and I was able to bring my car in right away. I was very pleased. replacement battery and I was able to bring my car in right away. I was very pleased. More

Tabish was wonderful from the moment I walked into the dealership to the moment I drove away in m new vehicle. The entire staff was fantastic! dealership to the moment I drove away in m new vehicle. The entire staff was fantastic! More

Jhonathon went above and beyond in my S coupe purchase. He answered all my questions AND provided helpful advice. This is the second Benz I have purchased from Jhon. He was great on the first car and even He answered all my questions AND provided helpful advice. This is the second Benz I have purchased from Jhon. He was great on the first car and even better on this. Like Herb's billboards say " he didn't sell me the car, he helped me buy it". Even after the sale, he is continuing to help me with my new purchase. Jhon made it a terrific experience! More

Patrice T is awesome to work with; very professional and excellent service. Appreciate all the helps. excellent service. Appreciate all the helps. More

The vehicle was brought in for 40K maintenance, 2 outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on to outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on top of things from the moment I arrived at the service area. Welcome staff, service technician, loaner staff... all welcomed me and provided their best service. I strongly recommend the service department of this dealership. More