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Mercedes-Benz of Boston
Somerville, MA
2,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,173 reviews
April 07, 2023
Was my first time at this dealer all i can say is great customer service, excellent service. I really recomende them. customer service, excellent service. I really recomende them. More
by Robson S
Employees Worked With
April 05, 2023
Schneider is really good and understanding. Try to do his best to provide you good customer service. Try to do his best to provide you good customer service. More
by Viraj Patel
Employees Worked With
April 05, 2023
I have been there to service my car in few occasions. Their service is excellent and very professional. Their service is excellent and very professional. More
by Bedri
Employees Worked With
April 03, 2023
Excellent service delivered in a hassle free manner. All employees courteous and capable. It was the best part of my day All employees courteous and capable. It was the best part of my day More
by Mark Rumley
Employees Worked With
March 31, 2023
We had a great, stress-free experience buying our car, particularly with Eric's help. He made the whole process headache free. We've been looking for a few months now for the perfect car so our kids (ages particularly with Eric's help. He made the whole process headache free. We've been looking for a few months now for the perfect car so our kids (ages 8 and 5) were getting so sick of spending every weekend in dealerships. Eric didn't waste our time, he had us in and out as quickly as he could and had a great attitude toward my kids. Thank you, Eric!! We would definitely work with him again. More
by Mary Ricci
Employees Worked With
Eric Ilchenko
March 29, 2023
I have been servicing mine and family’s Mercedes vehicles and MB of Boston since 2014 with Patrick Titshaw. Their customer service continues to remain excellent to this day. My last service was an oil change and MB of Boston since 2014 with Patrick Titshaw. Their customer service continues to remain excellent to this day. My last service was an oil change on my 2013 MB C350. I worked with Patrick Titshaw again and I can’t stress enough how helpful and responsive Patrick has been. He had the technicians do a thorough multi point inspection and promptly presented me with a detailed report on the condition of my car. He worked with me to understand all the issues and what I needed to do and how much it would cost to fix them. He was transparent with me and explained the pricing for each item. This level of customer service is unmatched and I will continue to do business with the service department at MB of Boston indefinitely. More
by Eris.dhroso
Employees Worked With
March 29, 2023
Schinder did an amazing job . Always goes above and beyond to meet my need.Keep the good work Always goes above and beyond to meet my need.Keep the good work More
by Tabish.iqbal15
Employees Worked With
March 28, 2023
Great experience as usual. Service was fantastic. Jimmy was great communicating with me. It’s been a good experience Service was fantastic. Jimmy was great communicating with me. It’s been a good experience More
by Kcgodin14
Employees Worked With
March 27, 2023
I loved the attention they gave me very kind thanks for everything they are very kind everything they are very kind More
by Emiliano
Employees Worked With
March 27, 2023
Chip answered all my questions and put me in the right vehicle.I’ve purchased numerous vehicles from him and chambers motors and always have been satisfied Jeff Nadler vehicle.I’ve purchased numerous vehicles from him and chambers motors and always have been satisfied Jeff Nadler More
by Jeff Nadler
Employees Worked With
Chip McCarty
