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Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,208 reviews
May 17, 2023
Albert is the best ! Professional service that can’t be beat. Exceeded our expectations and more Professional service that can’t be beat. Exceeded our expectations and more More
by bruce
Employees Worked With
May 16, 2023
This dealership offers the best sales and service in the greater Boston area. Jimmy is a great service advisor. greater Boston area. Jimmy is a great service advisor. More
by Rover/Benz Owner
Employees Worked With
May 16, 2023
Excellent service. Great experience with all of the service techs. Very pleasant experience with everyone at the dealership. Great experience with all of the service techs. Very pleasant experience with everyone at the dealership. More
by Curt
Employees Worked With
May 15, 2023
Tabitha, our sales assistant, did an outstanding job. He is a very bright and knowledgeable young woman. We greatly appreciated his patience and thoroughness in explaining to us how to operate all the fe He is a very bright and knowledgeable young woman. We greatly appreciated his patience and thoroughness in explaining to us how to operate all the features of our car. His expertise and willingness to assist made the entire experience smooth and enjoyable. We are grateful for his exceptional service and would highly recommend him to others. More
by rdarosa25
Employees Worked With
May 11, 2023
Reliable , efficient , service oriented, accommodating and easy to work with. Very customer service oriented, polite and considerate. and easy to work with. Very customer service oriented, polite and considerate. More
by dascrenci
Employees Worked With
May 10, 2023
Excellent outstanding service Patrick is great, understands the problem and quick to resolve my questions. I am a happy customer Thank you understands the problem and quick to resolve my questions. I am a happy customer Thank you More
by Lstucker1
Employees Worked With
May 09, 2023
Tabitha our sales assistant did an outstanding job He is a very bright knowledgeable young man We appreciated his patience and thoroughness explaining to us how to operate all the features of our car a very bright knowledgeable young man We appreciated his patience and thoroughness explaining to us how to operate all the features of our car More
by Russell.Gaudreau
Employees Worked With
May 09, 2023
My experience with Mercedes Benz of Boston was exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him if your Mercedes needs service. In a time when I have been disappointed with the service department for other cars I own I find Mercedes of Boston has a highly skilled and professional team and I rate them an A+ service department. More
by A
Employees Worked With
May 08, 2023
They are professional and knowledge. The sales rep, Stephen, I worked with was fantastic. I would recommend this dealership. The sales rep, Stephen, I worked with was fantastic. I would recommend this dealership. More
by Joel Omage
