Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,192 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,192 reviews
November 02, 2024
First time going there. People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the bui People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the building for me. I’m very happy with my experience! More
by Laura V
Employees Worked With
November 02, 2024
Great and fast service. Understood the problem with remote diagnostics and was able to troubleshoot immediatrly Understood the problem with remote diagnostics and was able to troubleshoot immediatrly More
by Steve
November 01, 2024
Great experience again. Bought my 5th vehicle from them and it was smooth and fast again. Always happy with their attentive service. Bought my 5th vehicle from them and it was smooth and fast again. Always happy with their attentive service. More
by Nathan
November 01, 2024
Amazing, timely and professional service provided by everyone from porter to Service advisor Albert! Thank you everyone. everyone from porter to Service advisor Albert! Thank you everyone. More
by TM
Employees Worked With
October 31, 2024
Best Mercedes Dealership. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. More
by MsCatinboston
October 31, 2024
And I quote “customers deserve the best service - Ryan R” (my service rep) 10/10 (my service rep) 10/10 More
by Khelseasingh
October 31, 2024
Sales person Andy was great. Missed out on 1 car and he found a better car and deal for us. Very pleased with dealership. Missed out on 1 car and he found a better car and deal for us. Very pleased with dealership. More
by jponeill45
Employees Worked With
October 27, 2024
Excellent service, Albert's attention is familiar and he explains very well the process of developing work for the vehicle explains very well the process of developing work for the vehicle More
by Diego franco
Employees Worked With
October 26, 2024
Service was courteous, fast, and well-handled. Jimmy kept me in constant contact. Always a pleasure. Jimmy kept me in constant contact. Always a pleasure. More
by rlfriedman100
Employees Worked With
October 26, 2024
Ronald Escobar took time out of his sales day to walk my wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the ve wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the vehicle from him (or the dealership)- can't say enough about how accommodating he was and how helpful he was in getting us up to speed so quickly. More
by Bob S
