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Mercedes-Benz of Boston
Somerville, MA
2,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,173 reviews
May 26, 2023
This dealership gave me excellent service . The staff was very polite and professional. They also cleaned my car very well… The staff was very polite and professional. They also cleaned my car very well… More
by Terencegrant00
Employees Worked With
May 22, 2023
Patrick is an amazing service adviser. A true professional. He is always there to provide valuable advice and he always goes above and beyond. A true professional. He is always there to provide valuable advice and he always goes above and beyond. More
by pfhurley5
May 20, 2023
Exceptional Car Service Experience with Schneider I recently had the pleasure of getting car service from Schneider, and I must say it was an outstanding experience from start to finish. The level of p recently had the pleasure of getting car service from Schneider, and I must say it was an outstanding experience from start to finish. The level of professionalism, attention to detail, and overall quality of service provided by Schneider surpassed my expectations. More
by Yumi
Employees Worked With
May 18, 2023
I love my new Mercedes. The first one I have bought ftom Mercedes Somerville. The sslesperson, Chip McCarty, made the trsnsaction seemless! The first one I have bought ftom Mercedes Somerville. The sslesperson, Chip McCarty, made the trsnsaction seemless! More
by johncmccarty
Employees Worked With
Chip McCarty
May 18, 2023
Dropped off our Sprinter van on Wednesday with the rear Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience we Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience went. Erika in the service department was outstanding. She answered all my questions and contacted me as soon as the problem was diagnosed. The parts required to fix the problem were in stock so there was no extra wait time. First time servicing the Sprinter at this location. After this experience I won't take it anywhere else. More
by Pat F
Employees Worked With
May 17, 2023
Albert is the best ! Professional service that can’t be beat. Exceeded our expectations and more Professional service that can’t be beat. Exceeded our expectations and more More
by bruce
Employees Worked With
May 16, 2023
Excellent service. Great experience with all of the service techs. Very pleasant experience with everyone at the dealership. Great experience with all of the service techs. Very pleasant experience with everyone at the dealership. More
by Curt
Employees Worked With
May 16, 2023
This dealership offers the best sales and service in the greater Boston area. Jimmy is a great service advisor. greater Boston area. Jimmy is a great service advisor. More
by MBUSA_Owner
Employees Worked With
May 15, 2023
Tabitha, our sales assistant, did an outstanding job. He is a very bright and knowledgeable young woman. We greatly appreciated his patience and thoroughness in explaining to us how to operate all the fe He is a very bright and knowledgeable young woman. We greatly appreciated his patience and thoroughness in explaining to us how to operate all the features of our car. His expertise and willingness to assist made the entire experience smooth and enjoyable. We are grateful for his exceptional service and would highly recommend him to others. More
by rdarosa25
Employees Worked With
May 11, 2023
Reliable , efficient , service oriented, accommodating and easy to work with. Very customer service oriented, polite and considerate. and easy to work with. Very customer service oriented, polite and considerate. More
by dascrenci
Employees Worked With
