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Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,208 reviews
August 14, 2023
Patrick is a great service advisor. Please ask for him whenever you need service. He is exceptional. Please ask for him whenever you need service. He is exceptional. More
by Private private
Employees Worked With
August 13, 2023
Great selection, great services and convenient hours of operation. We traded in our car and was in and out in a few hours. operation. We traded in our car and was in and out in a few hours. More
by Tina T
Employees Worked With
August 11, 2023
From the moment I stepped out of my car until the moment they finished my vehicle. I felt like I was the only customer they had for the day. The attention to detail was quite satisfying. The waiting area wa they finished my vehicle. I felt like I was the only customer they had for the day. The attention to detail was quite satisfying. The waiting area was more than satisfying. I would recommend your dealership to anybody. More
by Dboland29
Employees Worked With
August 10, 2023
Professional sales and service staff,good communication. Albert makes sure things are right with your vehicle. Albert makes sure things are right with your vehicle. More
by deputyhallinan17
Employees Worked With
August 07, 2023
The service was excellent and very quickly and smooth the price was amazing the car was very clean the price was amazing the car was very clean More
by cindy.britt
Employees Worked With
August 06, 2023
Best location for any kind of Mercedes service. Schneider Best adviser. Go see my guy Schneider Best adviser. Go see my guy More
by Larry
Employees Worked With
August 04, 2023
The customer service, support and knowledgeability of this particular dealership is absolutely the best I’ve seen in the East coast. Absolutely A1 service. this particular dealership is absolutely the best I’ve seen in the East coast. Absolutely A1 service. More
by 1scorpint
Employees Worked With
August 04, 2023
Great facility, very clean. Staff are polite, prompt, and efficient. Jimmy Maniatis from the service dept goes above and beyond to get all my vehicle serviced needs completed i Staff are polite, prompt, and efficient. Jimmy Maniatis from the service dept goes above and beyond to get all my vehicle serviced needs completed in a timely manner, frequent status updates, as well as facilitate loaner or courtesy vehicle drop when needed. This is especially important to me as my schedule is not flexible. More
by S.malvesti
August 03, 2023
Very professional and helpful attention to detail and I was in and out within 30 minutes was in and out within 30 minutes More
by Ksryan
August 03, 2023
The service and customer service were A1. Jimmy was able to get me in right away and service my truck in less than the estimated time given. Jimmy was able to get me in right away and service my truck in less than the estimated time given. More
by Jjenny789
Employees Worked With
