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Mercedes-Benz of Boston

Somerville, MA

Overview
Employees
Reviews
Vehicles
4.9
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,172 reviews

July 08, 2023

Always very responsive whenever an out of regular service cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. More

by Sjricci
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Mercedes-Benz of Boston responded

Thank you for the positive review! We're glad to hear that our team at Mercedes-Benz of Boston has been responsive and accommodating. We appreciate your business and look forward to serving you again in the future!

July 07, 2023

Easy to schedule an appointment. My Service Advisor Michael Robinson was fabulous. He did a great job managing the service area and handling request from many customers! I appreciat More

by MsCatinboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're so glad to hear that Michael provided excellent service and took care of all your needs. We appreciate your business and hope to see you again at Mercedes-Benz of Boston!

July 06, 2023

Great buying experience. Very professional. Carlos was extremely efficient and always kept me informed on a timely basis. More

by dwf13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
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Jul 07, 2023 -

Mercedes-Benz of Boston responded

Thank you for the positive review! We're glad to hear that Carlos provided you with a great buying experience and kept you well-informed throughout the process. We appreciate your business and hope to see you again at Mercedes-Benz of Boston!

July 04, 2023

They done great job to my car. They are very friendly. I recommended 🤩 all the employees treat me with a bright smile ☺️ More

by ailenedasilva2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Mercedes-Benz of Boston responded

Thank you for the positive review! We're happy to hear that our team at Mercedes-Benz of Boston provided excellent service and treated you with a friendly attitude. Your recommendation means a lot to us! Have a wonderful ride!

July 01, 2023

Jimmy the service rep took good care of me went above in beyond got the car back in no time looking forward to coming back here for the next service when it’s time due great dealerships I recommend people t More

by donyajohnson0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Mercedes-Benz of Boston responded

Thank you for the great review, Donya! We're so glad to hear that Jimmy took such excellent care of you. We appreciate your recommendation and look forward to seeing you again at Mercedes-Benz of Boston. Have a wonderful day!

June 29, 2023

Max provided excellent support and not only drove the car to my home but took the time to explain many of the major features. More

by s.leshin0912
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Max Wang
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Jun 29, 2023 -

Mercedes-Benz of Boston responded

Congratulations! Thank you for the great review! We're glad to hear that Max provided excellent support and went above and beyond to make sure you understood all the major features of your car. Enjoy driving it, and we hope to see you again at Mercedes-Benz of Boston!

June 29, 2023

What a great experience having new tires put on my car. Fast and easy! Thank you! More

by dboulanger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Mercedes-Benz of Boston responded

Thank you for the 5-star review! We're glad to know you had a seamless service experience with our team Mercedes-Benz of Boston. We'll see you on your next visit! Safe travels!

June 29, 2023

Great service and quick to solve the problem. I like to say Thank you, good job. More

by Cherry02148
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

June 29, 2023

Service was timely, efficient and professional! Details explained and both bringing and getting car from service done in a very efficient manner More

by Asinskey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Mercedes-Benz of Boston responded

Thank you for the great review! We're glad to hear that your service experience at Mercedes-Benz of Boston was timely, efficient, and professional. Our team is dedicated to providing excellent customer service from start to finish. Drive safely, and we hope to see you again in the future!

June 28, 2023

Highly recommend Stephen from the dealership, smooth and fast buying experience, considerate for clients as well! More

by Claire
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Mercedes-Benz of Boston responded

Hi Claire! Congratulations! Thank you for the recommendation! We're glad Stephen provided you with a smooth and fast buying experience at Mercedes-Benz of Boston. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Drive safely!

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